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Skills

  • Numerical data interpretation
  • Data file opening
  • Data repositories
  • Water and soil sample data
  • File and data retrieval systems
  • Database support
  • Cross-functional team collaboration
  • Call center customer service
  • Data entry specialist
  • Data entry knowledge

Work Experiences

  • Collaborated with cross-functional IT teams to design and install a new cooling system, which saved $9 annually in energy costs.
  • Decreased utility costs by 12.
  • Achieved Lean.
  • Coordinated with finance teams to track and reduce operating expenditures on hardware repairs, saving $10 annually.
  • Looked for industry trends on social media and through online sources.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Metric and analytical data structures were designed and developed by me.
  • Deployed Jira to facilitate the transition.
  • Created and maintained detailed procedural documentation for new hires, reducing the onboarding time for technicians by 11 weeks.
  • Achieved zero breaches in 2020.

Summaries

  • Within Miscellaneous, senior Data Center Technician Contractor and outstanding performer in budget management and quality assurance.
  • Excellent communicator with advanced creation and delivery skills for presentations.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Advanced technical skills and knowledge of Oracle, SQL Server, Workday, and HubSpot administration.
  • Adaptable Data Center Technician Contractor adept at reducing downtime through efficient troubleshooting and management of redundant power supplies and generators.
  • Achieved a 61% improvement in issue resolution times.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Adaptable Data Center Technician Contractor.
  • Database Administrator with 11 years of experience in database design, administration, data modeling, data warehousing, Enterprise Systems Architecture, and Business Intelligence (BI).
  • Maintenance and security are two areas of expertise.

Accomplishments

  • Tested, documented, and implemented physical security protocols at the data center, bolstering customer confidence and improving audit compliance metrics.
  • Developed a ranking system for server cooling needs that helped reduce unnecessary energy consumption by 83% while maintaining optimal temperatures for critical equipment.
  • Documented and resolved process which led to procedure.
  • Installed and configured diagnostic tools to monitor real-time cooling and electrical distribution data, proactively avoiding potential overheating incidents in the data center.
  • Regularly audited data center systems to ensure compliance with Miscellaneous standards, passing all required inspections with 57% compliance.
  • Participated in a data center redesign project resulting in an 15% more energy-efficient operation and maximizing asset utilization.
  • Implemented a structured cable management system that reduced service call resolution times by 19%, improving overall data center operational efficiency.
  • Conducted 9 root cause analyses on performance lags within the data center, implementing fixes that improved cycle time by 53%.
  • Created detailed internal process documents for hardware replacement procedures, which improved team onboarding training efficiency by 25%.
  • Collaborated with facility management on retrofitting the data center HVAC system, cutting energy costs by 70% while doubling cooling efficiency.

Affiliations

  • Jaycees
  • International Association of Engineers (IAENG) - Data Center Division
  • Data Center Energy Practitioners Program (DCEP)
  • National Society of Professional Engineers (NSPE)
  • Data Center Dynamics (DCD)
  • International Network of Data Center Professionals (INDCP)
  • American Marketing Association
  • Institute of Electrical and Electronics Engineers (IEEE)
  • Professional Association for Cloud & Data Center Operators (PACDO)
  • Telecommunications Industry Association (TIA)

Certifications

  • Project Management Professional (PMP)
  • Certified Public Accountant
  • Certified IT Asset Manager (CITAM)
  • Apple Certified Associate (ACA)
  • Juniper Networks Certified Associate - Junos (JNCIA-Junos)
  • Microsoft Certified: Azure Fundamentals
  • Certified Public Accountant (CPA)
  • Data Center Energy Practitioner (DCEP)
  • CompTIA Network+ Certification
  • VMware Certified Professional - Data Center Virtualization (VCP-DCV)

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