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Skills

  • Financial data assessments
  • Intelligence data collection
  • Data tracking applications
  • Cross-functional team collaboration
  • Patient data privacy
  • Data organization
  • Database support
  • Intelligence data
  • Water and soil sample data
  • Authorized Educational Technician

Work Experiences

  • Transported HubSpot to several months customer locations.
  • Coordinated for large scale projects.
  • Continually monitored intrusion detection and anti-virus systems, ensuring data security across 3 environments with zero breaches in 2022.
  • Collaborated with global data center teams.
  • Collaborated with global data center teams located in Chicago, ensuring streamlined communication and coordination for large scale projects.
  • Had an excellent attendance record and was always on time for work.
  • Achieved a 64% reduction in capital expenditures.
  • Coordinated hardware replacements in a 15-rack data center.
  • Collaborated with cross-functional IT teams to design and install a new cooling system, which saved $9 annually in energy costs.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Summaries

  • Applied preventive maintenance for complex data center operations.
  • Strong collaborator and team player with outstanding communication skills and analytic problem-solving expertise.
  • Configured energy-saving hardware.
  • Data Center Technician Contractor with 15 years of successful client relations and team leadership experience.
  • Achieved President's Club for cutting operational costs through proactive preventive maintenance and strategic energy-management solutions in 2018, delivering 34% annual savings.
  • Within Miscellaneous, senior Data Center Technician Contractor and outstanding performer in budget management and quality assurance.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved zero operational impact.
  • Certified in disaster recovery coordination.
  • Adaptable Data Center Technician Contractor adept at reducing downtime through efficient troubleshooting and management of redundant power supplies and generators.

Accomplishments

  • Trained junior technicians in best practices for data center cabling and power management, raising team effectiveness by 34% in 2024 alone.
  • Created detailed internal process documents for hardware replacement procedures, which improved team onboarding training efficiency by 25%.
  • Facilitated cross-team collaboration on the creation of maintenance protocols which improved data center high availability by 18%.
  • Collaborated with facility management on retrofitting the data center HVAC system, cutting energy costs by 70% while doubling cooling efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Orchestrated the seamless migration of 7 servers with zero service disruption or customer downtime, ensuring mission-critical systems remained operational.
  • Successfully implemented energy-efficient lighting solutions within the data center, contributing to a yearly cost-saving of $18 in electrical usage.
  • Regularly audited data center systems to ensure compliance with Miscellaneous standards, passing all required inspections with 57% compliance.
  • Installed and configured diagnostic tools to monitor real-time cooling and electrical distribution data, proactively avoiding potential overheating incidents in the data center.
  • Utilized Salesforce to preemptively diagnose network issues, reducing critical response times by 46% and preventing client service interruptions.

Affiliations

  • International Association of IT Asset Managers (IAITAM)
  • CompTIA Association – Enterprise Data & Infrastructure
  • Backup and Disaster Recovery Professionals (BDRP) Network
  • International Association of Administrative Professionals
  • Telecommunications Industry Association (TIA)
  • Data Center Management Association (DCMA)
  • Green Electronics Council – Data Center Energy Efficiency
  • International Society of Automation (ISA)
  • Project Management Institute
  • International Network of Data Center Professionals (INDCP)

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Amazon Web Services (AWS) Certified Solutions Architect – Associate
  • Microsoft Certified: Azure Administrator Associate
  • Certified Network Cable Installer (CNCI)
  • First Aid/CPR Certified
  • BICSI Data Center Design Consultant (DCDC)
  • Certified Data Center Professional (CDCP)
  • Data Center Energy Practitioner (DCEP)
  • CompTIA A+ Technician
  • Certified Data Center Facilities Operations Manager (CDFOM)

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