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Skills

  • Loss prevention
  • Kennel cleaning and sanitizing methods
  • Territory Sales Experience
  • Music showcase training
  • Product restocking
  • Identification checks
  • Pet charting information
  • Merchandising expertise
  • Wire Transfers
  • Credit card processing

Work Experiences

  • Helped customers by answering their questions and completing their requests.
  • Served the needs of more than 2 customers in a busy system environment.
  • Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts.
  • Won
  • Advised
  • Followed up with customers by phone or email after each merchandise sale to answer any last-minute questions.
  • Identified
  • Exercised and practiced under the supervision of athletic trainers or professional coaches to develop skills, improve physical condition, and prepare for competitions.
  • Trained as Restaurant Cashier and provided backup coverage to ensure that customers received the best possible service.
  • Worked with the parts department to get the parts I needed.

Summaries

  • Dedicated to leading and promoting high-quality customer service and engagement initiatives.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Collaborate with commercial lenders to achieve sales targets.
  • Adaptable, tenacious, and capable project manager with over 17 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • Versatile
  • Dedicated cashier and server in category establishment with 11 years of experience.
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • Innovative
  • Restaurant Cashier with 5 years of successful performance reporting and quality assurance experience.

Accomplishments

  • Collaborated with kitchen and serving teams efficiently to resolve customer order issues, which led to a 16% reduction in complaint resolution time.
  • Resolved product issue through consumer testing.
  • Documented and resolved program which led to system.
  • Recommended and helped implement an automated tipping system, which reduced table payout errors by 79% during month-end reconciliation.
  • Contributed to local store sales increase of 77% by promoting daily specials and upselling menu items during transactions.
  • Trained 12 new employees on register systems, resulting in a 21% reduction of cash handling errors within two years.
  • Processed 16 customer payments per shift with a consistent error-free record, directly contributing to smoother operations and positive guest reviews.
  • Assisted in the setup and integration of framework, cutting average wait times by 63% and improving customer satisfaction on initiative.
  • Handled daily deposits ranging upwards of $15, with a 82% accuracy rate maintained in end-of-day financial reconciliations.
  • Recognized for improving POS system navigation proficiency among new hires, helping decrease training time by 41%.

Affiliations

  • Society of Women Engineers
  • Association of Information Technology Professionals
  • RetailCash Forum - Best Practices Member
  • ServSafe Certification Holder
  • National Retail Federation (NRF)
  • Cashiers Association of America 2019 Member
  • Retail Leadership Council
  • Member of Team Cash Handling Professionals
  • International Food and Beverage Service Association
  • Rotary International

Certifications

  • Apple Certified Associate (ACA)
  • Cash Handling and Fraud Prevention Certification
  • Certified Professional in Cash Management (CPCM)
  • Certified Protection Officer (CPO)
  • CompTIA Security+
  • HACCP (Hazard Analysis and Critical Control Point) Certification
  • National Restaurant Association ManageFirst Program Certificate
  • Basic Accounting Competency Certification for Retail by process
  • Cashier Safety and Security Procedures Certification
  • Cisco Certified Internetwork Expert (CCIE)

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