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Skills

  • Interpersonal communication
  • Project organization
  • Problem resolution
  • Budget Management
  • Decision-making under pressure
  • Business operations
  • Team building
  • Certification program management
  • Adult learning theory
  • Supervision

Work Experiences

  • Aligned strategy with company growth initiatives.
  • Had an excellent attendance record and was always on time for work.
  • Authored and published articles on adult education and professional development in process, establishing the program as an industry leader.
  • Implemented program-level departmental policies and procedures and managed budgets to support educational programs and curriculum.
  • Authored and published articles on adult education.
  • Based on learner feedback.
  • Adapted to evolving industry trends.
  • Achieved results over 18 months.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Conducted comprehensive assessments to evaluate training effectiveness post-completion, driving a 78% increase in long-term retention.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Collaborated with accrediting bodies to manage the approval process for continuing education courses, achieving a standard for CPA programs.
  • Accomplished Continuing Education Coordinator with a knack for transforming educational content into engaging online modules that achieve 32% course completion rates.
  • Budgets for education programs are successfully managed, growth areas are identified, and events are coordinated to promote procedure services.
  • Strengths in cross-functional collaboration and performance reporting backed up by Education and Training training.
  • Achieved framework.
  • Continuing Education Coordinator with extensive experience in complex educational program design, delivery, and evaluation.
  • Conducted gap analysis.
  • Accomplished Continuing Education Coordinator.
  • Continuing Education Coordinator with a solid record of optimizing traditional and e-learning environments, resulting in a 29% increase in certification rates.

Accomplishments

  • Coordinated logistics for 17 certification programs per year, maintaining a 23% on-time completion rate.
  • Procured $9 in external funding and sponsorship to support the development of new educational programs.
  • Developed and executed a comprehensive professional development calendar for 2017, increasing faculty participation by 68%.
  • Collaborated with cross-functional teams to implement a new Learning Management System (LMS), increasing course accessibility for 5 users.
  • Facilitated 12 professional development workshops for Education and Training educators, driving a 78% improvement in instructional quality evaluations.
  • Documented and resolved program which led to procedure.
  • Conducted market analysis to identify high-need certification areas, leading to a 40% increase in enrollment for target programs.
  • Developed and integrated a comprehensive online learning module, achieving a 37% boost in course completion rates.
  • Redesigned program marketing strategies, which resulted in a 47% increase in registrations for continuing education programs over three years.
  • Coordinated high-stakes certification exams for Lean, ensuring 2% compliance with national standards and reporting 83% pass rate.

Affiliations

  • Academy of Human Resource Development (AHRD) - Elected Board Member since 2015
  • Association for Continuing Higher Education (ACHE) - Member since 2022
  • American Marketing Association
  • University Continuing Education Association (UCEA)
  • Association of Information Technology Professionals
  • National Association of Workforce Development Professionals (NAWDP)
  • Society for Human Resource Management (SHRM) - 2021 Affiliate
  • Toastmasters
  • Development Dimensions International (DDI) category
  • International Association of Administrative Professionals

Certifications

  • Salesforce
  • Certified Continuing Education Professional (CCEP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Education Program Planner (CEPP)
  • Project Management Professional (PMP) Certification by PMI
  • Accredited Program Planner (APP) Certification
  • CompTIA Security+
  • Certified Learning and Development Professional (CLDP)
  • Certified Public Speaking and Professional Presentations Certificate by Brightline
  • SHRM Certified Professional (SHRM-CP)

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