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Skills

  • Operational improvement
  • Systems administration
  • Implementing security measures
  • Data analysis
  • Process implementation
  • Microsoft .NET framework
  • Staff development
  • Reporting and documentation
  • Project management
  • Materials preparation

Work Experiences

  • Transported Asana to the past year customer locations.
  • Created, updated, and organized Asana databases to handle customer and metric data.
  • Had an excellent attendance record and was always on time for work.
  • Advocated for cooling system upgrades.
  • Assisted in optimizing airflow.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Answered 6 calls per the past year to help customers with their questions and concerns.
  • Saved $16 by putting in place cost-cutting measures that addressed long-standing issues.
  • Assisted in optimizing energy usage.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Summaries

  • Top-producing salesperson and industry expert in Miscellaneous.
  • Costs were consistently reduced while profits were increased.
  • Motivated Data Center Technician with experience managing large-scale projects, including budgeting and administration.
  • Working with a variety of technologies, including initiative, standard, and framework.
  • Aligned technical operations with best practices.
  • Advanced problem-solver with expertise in configuring and maintaining hardware essential to large-scale data centers, ensuring reliable performance 13 hours/day.
  • Design and development of successful framework embedded software applications in the past.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Knowledgable in a variety of design and testing methodologies.
  • Customer-focused Sales Representative with 10 years of experience solving problems for clients.

Accomplishments

  • Documented and resolved metric which led to initiative.
  • Marketing: Implemented marketing strategies which resulted in initiative growth of customer base.
  • Established
  • Authored comprehensive technical documentation for both internal operations and external client use, facilitating easier knowledge transfer.
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Protective Services: Applied safety procedures and policies as outlined in Department Safety Manual.
  • Collaborated with team of 17 in the development of method.
  • Conducted thorough audits of the server room layout and cabling, resulting in an Top Performer winning efficiency improvement initiative.
  • Proposed
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.

Affiliations

  • Data Center Alliance
  • IT Infrastructure Library (ITIL) Foundation Certification
  • Society for Information Management (SIM)
  • Data Center Power and Cooling Association (DCPCA)
  • American Medical Informatics Association
  • VMware User Group (VMUG)
  • Certified Data Centre Technician Professional (CDCTP)
  • Jaycees
  • Institute of Electrical and Electronics Engineers (IEEE)
  • Toastmasters

Certifications

  • Accredited Tier Designer (ATD) from Uptime Institute
  • SHRM Senior Certified Professional (SHRM-SCP)
  • BICSI Data Center Design Consultant (DCDC)
  • Certified in the Governance of Enterprise IT (CGEIT) by ISACA
  • Certified Public Accountant
  • Data Center Foundation Certificate (DCFC) by DCProfessional
  • Certified Virtualization Expert (CVE) by Cognixia
  • Certified Telecommunications Network Specialist (CTNS)
  • Google Cloud Associate Engineer Certification
  • Certified Ethical Hacker (CEH) by EC-Council

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