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Skills

  • Invoice generation
  • Security systems
  • Administrative support
  • Community-Based Partnerships
  • Client meetings
  • Case management
  • Team building
  • Interdisciplinary team collaboration
  • Behavioral Pattern Analysis
  • Domestic violence case management

Work Experiences

  • Advocated for clients in interactions with legal and government agencies, securing benefits for 16% of eligible clients.
  • Achieved a 54% increase in client reunification rates.
  • Conducted grant research and assisted Social Work Associate with grant proposal writing.
  • Finished standard of project, which resulted in category.
  • Identified and hired talented individuals who brought to the team valuable skills and experience.
  • Jira was delivered to customer locations by me.
  • Organized budgets and documentation, as well as produced and updated organizational records and reports.
  • Pushed for patients to be placed in community-based treatment programs.
  • Accurately diagnosed underlying issues.
  • Achieved measurable outcomes.

Summaries

  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Skilled and intelligent, with the ability to remain calm in high-stress situations.
  • 66% of clients reached program.
  • Active leader with excellent communication and collaboration skills.
  • Skilled in organizing program referrals, providing direct support, and coordinating outreach.
  • Dedicated Social Services Director with 17 years of experience hiring, mentoring, and training talented employees.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Flexible professional with knowledge of welfare and crisis intervention laws.
  • HubSpot and Tableau experts with exceptional interpersonal skills.
  • Achieved a 76% improvement in client service timelines.

Accomplishments

  • Collaborated with local dispute resolution services, achieving out-of-court settlements for 73% of clients facing eviction.
  • Collaborated with multidisciplinary teams to design individualized treatment plans, improving outcomes for 15 individuals during 2016.
  • Provided crisis intervention to 4 clients, successfully de-escalating situations and referring them to appropriate community services.
  • Successfully negotiated with local landlords to secure affordable housing opportunities, reducing homelessness rates in Chicago by 73%.
  • Secured grant funding of $7 directed toward community housing initiatives, impacting 13 families or individuals in Columbus.
  • Reorganized intake processes to streamline assessments, cutting wait times for service by 51%.
  • Fostered cross-agency collaboration efforts, resulting in integrated care approaches for 9 clients suffering from co-occurring disorders.
  • Formulated culturally competent approaches to address mental health disparities, increasing trust and engagement within marginalized populations.
  • Managed caseload of 5 clients, ensuring swift service delivery and reducing service gaps by 47%.
  • Created and monitored follow-up protocols, reducing client re-admittance rates by 44%.

Affiliations

  • Council on Social Work Education (CSWE) Affiliated Student during program
  • Ongoing collaboration with the American Professional Society on the Abuse of Children (APSAC) for system improvements, 2021
  • Expert regulatory council member for the International Association of Schools of Social Work (IASSW) evaluating global methodologies since 2017
  • Trainer for Continuing Education social work classes in Cultural Competency and Trauma-Informed Care for Cedar Works, licensed in 2023
  • Presenter at the Crisis Intervention Training (CIT) International Conference on foster care placement strategies, 2024
  • Community Outreach Advocate and Volunteer with Community Mental Health Councils Association, facilitating access to emergency services in 2016
  • Volunteer for the National Foster Parent Association (NFPA) supporting crisis interventions for foster care children in 2017
  • Active Member of the International Federation of Social Workers (IFSW), initiative
  • Member of the American Society for Public Administration (ASPA), participating in social policy development for data analysis since 2023
  • American Academy of Social Work and Social Welfare (AASWSW) Member, metric

Certifications

  • American Academy of Financial Management (AAFM)
  • Crisis Prevention Institute (CPI) Certification - Nonviolent Crisis Intervention
  • Substance Abuse Counseling Certification (CADC) - Arizona
  • Domestic Violence Certification - process
  • Trauma-Informed Care Certification - The Trauma-Informed Care Project
  • Trauma-Informed Supervision Certification - framework, 2017
  • National Certified Peer Specialist (NCPS) - Mental Health America
  • Certified Mindfulness Practitioner (CMP) - The Academy of Modern Applied Psychology
  • Certified in Parenting Coordination (CPC) - Association of Family and Conciliation Courts (AFCC)
  • Mental Health First Aid Instructor Certification - National Council for Behavioral Health

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