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Skills

  • Business operations
  • Well-trained in Jira
  • Research and facts collecting
  • Domestic violence case management
  • Grant writing
  • Insurance billing
  • Group therapy facilitation
  • Client intake and assessment
  • Culturally competent care
  • Team management

Work Experiences

  • Assessed client eligibility for project management.
  • Achieved a 78% faster response time from local agencies.
  • 30% of clients achieved program.
  • Assessed client eligibility for client relations and expedited application processes, resulting in a 38% faster response time from local agencies.
  • Kept my method knowledge up to date by doing data analysis and strategic planning.
  • Achieved a 54% increase in client reunification rates.
  • Achieved a 80% improvement in school retention rates.
  • Met with representatives from the local government to better understand community needs and devise response strategies.
  • Achieved Excellence Award for excellence in compliance.
  • Conducted grant research and assisted Social Work Associate with grant proposal writing.

Summaries

  • Expert in category with a strong aptitude for improved and implemented.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Strategic thinker with expertise in vendor management.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • 66% of clients reached program.
  • Conscientious Social Services Director with 5 years of experience meeting with community members to understand local needs.
  • Proficient in promoting metric by leveraging process improvement and team leadership knowledge.
  • Social Work Associate and team leader with 16 years of experience in framework settings.
  • Standard and framework have a proven track record.
  • Active leader with excellent communication and collaboration skills.

Accomplishments

  • Designed and delivered social service reports that met compliance ratings of 79% for regulatory audits.
  • Initiated a support group for survivors of domestic violence, leading to improvements in mental health scores among participants by 15%.
  • Assisted in drafting policies assuring protection of client confidentiality, resulting in a 78% drop in data breaches or privacy violations.
  • Formulated culturally competent approaches to address mental health disparities, increasing trust and engagement within marginalized populations.
  • Coordinated advocacy projects that secured 9 in resources from local government, benefiting 11 vulnerable individuals.
  • Successfully negotiated with local landlords to secure affordable housing opportunities, reducing homelessness rates in Chicago by 73%.
  • Developed and implemented client outreach program, resulting in a 32% increase in engagement and service adherence within 6 months.
  • Advocated for placing trauma-informed clinical social workers in schools, leading to improved mental health interventions for 3 children.
  • Created and monitored follow-up protocols, reducing client re-admittance rates by 44%.
  • Implemented a peer support network model that increased overall community participation in recovery groups by 52%.

Affiliations

  • Member of the American Society for Public Administration (ASPA), participating in social policy development for data analysis since 2023
  • Active Member of the International Federation of Social Workers (IFSW), initiative
  • Certified in Clinical Social Work Supervision by the National Association of Social Work Supervisors, 2024
  • Advisor in the American Schools Counselor Association's Social Worker Integration Program, contributing to behavioral education in 2023
  • Part of the social work advisory panel of Administration for Children & Families, focusing on policy updates in foster care, 2019
  • Collaborator with the Society for Social Work Leadership in Health Care (SSWLHC) for interdisciplinary initiatives, initiative
  • Affiliate with the International Association for Social Work with Groups (IASWG) specializing in de-escalation strategies since 2022
  • Social Worker Mentor for the National Alliance for Youth Development on behavioral interventions since 2015, achieving category
  • Board Member of the Social Work Opportunities Network (SWON), leading grant expansions in underserved communities since 2023
  • Child Welfare League of America (CWLA) advocate and active participant in system during 2023

Certifications

  • Microsoft Office Specialist (MOS)
  • Restorative Justice Facilitation Certificate - program
  • Cisco Certified Network Associate (CCNA)
  • American Academy of Financial Management (AAFM)
  • First Aid/CPR
  • Domestic Violence Certification - process
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Employment Support Professional (CESP) - Association of People Supporting Employment First (APSE)
  • CompTIA Security+
  • Certified Anger Management Specialist (CAMS) – National Anger Management Association (NAMA)

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