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Skills

  • KPI tracking and performance analysis
  • Staff performance evaluations
  • Negotiation
  • Onboarding and training program design
  • Hands-on employee mentoring
  • Team leadership and development
  • Business Development
  • Peak-period productivity management
  • Contract Management
  • Compliance with safety standards and regulations

Work Experiences

  • Created a positive learning environment for employees on shift by providing clear, specific, timely, and respectful coaching and feedback.
  • Set operational goals and work plans, as well as assigning tasks to subordinate managers.
  • Oversaw the physical relocation of initiative facility, including floorplan design, wiring, and furniture placement, all while keeping transitional efficiency in mind.
  • Keeping track of and controlling oil spills during transport
  • Planned, organized, and directed distribution operations to ensure the best return on investment.
  • Built strong relationships with coworkers, lowering turnover by 17% in the past year.
  • Was in charge of merchandising, as well as promoting new products and raising brand awareness.
  • Met coverage demands by reorganizing strategies and moving dealers around to meet current needs.
  • Performed the past year inspections to assess operational activities and implement timely solutions to a variety of issues.
  • Assessed the strengths of employees and assigned tasks based on their experience and training, increasing productivity by 12%.

Summaries

  • Through top management skills and business acumen, a talented bar management professional can maximize team performance and bar sales.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Employees are directed and motivated to meet challenging performance and quality goals.
  • 13 years of experience in the field, with a strong desire to see the company succeed.
  • Keep an eye on floor operations to reduce house losses and increase security.
  • To establish clear workflows and meet shift targets, work with the utmost professionalism and a team-oriented approach.
  • Prepare and optimize schedules in order to meet guest expectations.
  • Shift Supervisor with over 13 years of experience in customer service environments.
  • Grocery Store Manager with a track record of boosting store profits while maintaining high employee morale.
  • While promoting safety and compliance, they were successful in keeping costs under control and employee job satisfaction high.

Accomplishments

  • Marketing: Implemented marketing strategies which resulted in metric growth of customer base.
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Elected to oversee expansion of store into Austin.
  • Advised
  • Documented
  • Represented
  • Generated a 16% increase in wine sales by making appropriate food-pairing suggestions to guests.
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Integrated
  • Increased sales of Jira by 11% with the implementation of standard.

Affiliations

  • TapRooT® Advanced Root Cause Analysis Training
  • American Production and Inventory Control Society (APICS)
  • Society for Human Resource Management (SHRM)
  • Certified Industrial Supervisor Certification Program
  • Freemason
  • Project Management Institute
  • Jaycees
  • National Retail Federation (NRF)
  • Association for Operations Management (APICS)
  • Toastmasters

Certifications

  • OSHA: Food Handling
  • SHRM Certified Professional (SHRM-CP)
  • Lean Enterprise Certification
  • Advanced First Aid Certification
  • Salesforce
  • ISO 9001 Quality Management Certification
  • Supervisory Skills Certificate Program
  • Certified Process Improvement Specialist (CPIS)
  • Safety and Health Management Certification (OSHA 30-Hour)
  • Safety and Emergency Preparedness Training

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