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Skills

  • Marketing prowess
  • Regulatory compliance
  • Team building
  • Foot traffic growth strategies
  • Customer service excellence
  • Merchandising plan creation
  • Attention to detail
  • Customer Satisfaction Enhancement
  • Inventory management
  • Dwell time optimization

Work Experiences

  • Devised a merchandising strategy to effectively move excess inventory.
  • Adjusted merchandising strategies.
  • Built strong relationships with key vendors.
  • Advised management on signage updates.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Boosted in-store traffic by 59%.
  • Assisted in inventory control.
  • Oversaw the delivery of category project by program team, which resulted in procedure.
  • Achieved optimal inventory turnover.
  • Improved the overall appearance of the store by paying close attention to product and display placement.

Summaries

  • Dedicated to putting together cohesive displays to tie in various offerings and increase sales.
  • Strengths in vendor management and risk assessment backed up by Miscellaneous training.
  • Merchandising Team Member with 18 years of successful cross-functional collaboration and data analysis experience.
  • Acquires and applies product knowledge to increase sales and manage overstock.
  • Achieved favorable pricing negotiations.
  • Adept in performing sales analyses.
  • Achieved 80% growth in sales over the past year.
  • Visual Merchandiser with 16 years of experience creating memorable and effective visual displays for both indoor and outdoor applications.
  • Clear understanding of cross-functional collaboration and process improvement as well as cross-functional collaboration training.
  • Adept at maintaining in-store visual display standards.

Accomplishments

  • Coached team on best practices for product placement, enhancing overall customer engagement and satisfaction ratings by 51%.
  • Executed floor reset for key sales event, increasing customer flow and improving sales by 69% during method.
  • Resolved product issue through consumer testing.
  • Documented and resolved initiative which led to method.
  • Partnered with marketing to design in-store signage, increasing conversion rates by 74% in a 8 months period.
  • Effectively processed and sorted multi-unit inventory during method, improving product availability by 26% compared to prior years.
  • Led an on-time rollout of 4 new product lines, ensuring timely setup and complete stock availability.
  • Contributed to the timely execution of promotional markdowns across 8 locations, achieving an overall 72% increase in clearance sales.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Integrated data from QuickBooks for more accurate sales forecasting which led to an improvement in product replenishment cycles by 80%.

Affiliations

  • International Council of Shopping Centers (ICSC)
  • Association of Retail Innovators
  • National Retail Federation (NRF)
  • International Visual Merchandisers Association (IVMA)
  • International Association of Business Communicators (IABC)
  • Association for Supply Chain Management (APICS)
  • Retail Industry Leaders Association
  • Society of Human Resource Management
  • Merchandising Standards Council
  • Rotary International

Certifications

  • Certified Marketing Professional (CMPro) - Miscellaneous
  • Certified Customer Engagement Specialist (CCES) - 2015
  • CompTIA A+ Technician
  • Cisco Certified Network Associate (CCNA)
  • Certified Customer Service Professional (CCSP) - 2017
  • Six Sigma Yellow Belt Certification - 2016
  • Retail Sales Associate Certification – Ironclad Systems
  • Google Ads Display Certification - 2024
  • Data-Driven Marketing Certification – Cedar Works
  • First Aid/CPR Certified

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