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Skills

  • Customer service
  • MS Office
  • Project risk assessment
  • Schematics understanding
  • Effective Communication with Stakeholders
  • Communications
  • Design for Manufacturability (DFM) implementation
  • Schematic development
  • Project organization
  • Relationship development

Work Experiences

  • Double-checked that the construction documentation met quality assurance standards and the needs of the client.
  • Authored comprehensive documentation, including Work Instructions and Standard Operating Procedures (SOPs), for ServiceNow, ensuring smooth knowledge transfer to operations.
  • Conducted risk-assessment training.
  • Had an excellent attendance record and was always on time for work.
  • Collaborated closely with suppliers.
  • Collaborated closely with suppliers to reduce material cost by 17% while maintaining product quality and compliance with industry standards.
  • Achieved successful market entry in Austin with zero delays.
  • Collaborated with system customers to determine their needs and deliver method service.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Collaborated with the quality team to resolve critical issues.

Summaries

  • Strengths in project management and data analysis backed up by Miscellaneous training.
  • Costs were consistently reduced while profits were increased.
  • Adept in orchestrating complex NPI projects from technical prototypes to final product launch, consistently delivering within budget and ahead of schedule.
  • Collaborated with global supply chains, optimizing component delivery for NPI and achieving seamless roll-outs of QuickBooks across 3 international sites.
  • Achieved 30% reductions in delays.
  • Achieved 19% improvements in product reliability.
  • Applied automated testing techniques.
  • Achieved 17% faster market releases.
  • Aligned teams to meet critical launch milestones.
  • To achieve metric, works under tight deadlines and with limited resources.

Accomplishments

  • Reduced time-to-market by 38% through optimized resource allocation and efficient project management practices.
  • Led validation and testing efforts during ramp-up phases for Workday, reducing system troubleshooting time by 30%.
  • Engaged in post-launch reviews with end-users and addressed pain points to ensure continuous improvement for future NPI projects.
  • Developed a comprehensive manufacturing roadmap, shortening new product introduction cycle by 8%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed a Failure Mode and Effects Analysis (FMEA) assessment strategy for Salesforce, minimizing manufacturing risks by 59%.
  • Created detailed product validation plans that led to a 30% reduction in post-launch product issues through early-stage testing.
  • Documented and resolved program which led to procedure.
  • Utilized data-driven approach for root-cause analysis to solve complex production issues, decreasing processing time by 12%.
  • Collaborated with team of 16 in the development of method.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Society of Manufacturing Engineers (SME)
  • National Association of Social Workers
  • Society of Human Resource Management
  • Engineering Society of Austin
  • International Organization for Standardization (ISO) Compliance Certificate
  • Global Supply Chain Council
  • Society of Women Engineers
  • Automotive Industry Action Group (AIAG)
  • Lions Club

Certifications

  • CompTIA Network+
  • Design for Manufacturing & Assembly (DFMA) Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Failure Mode and Effects Analysis (FMEA) Certification - Ironclad Systems
  • ServSafe
  • Certified New Product Introduction (NPI) Professional
  • Google Certified Professional Cloud Architect
  • Lean Six Sigma Green Belt Certification
  • First Aid/CPR Certified
  • Salesforce

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