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Skills

  • Excellent problem-solving abilities
  • Signal generators
  • Process hardware design
  • Brand development
  • Power distribution techniques
  • Product templates
  • IP Forwarding proficient
  • Project management
  • System upgrades
  • Cross-functional team leadership

Work Experiences

  • Provided documentation on process start-up, shut-down, and first-level troubleshooting to assist the help desk staff.
  • Published detailed engineering schematics and bills of materials for new project commissions.
  • Identified risks to project delivery and devised strategies to avoid delays.
  • Test case parameters, including test scripts and automation guidelines, were written by me.
  • In charge of firewall, network monitoring, and server monitoring on-site and off-site.
  • Created formal test plans for myself and colleagues, resulting in standard.
  • Oversaw the progress of projects from production to post production, organizing and creating shooting schedules for the graphic design team.
  • Incorporated collected data into business process enhancements to address ongoing business goals.
  • Coordinated with system partners to finalize designs and confirm requirements.
  • Implemented company policies, technical procedures, and standards for data, report, and access integrity and security.

Summaries

  • Skilled method Support Engineer with a track record of making a positive impact on budget management through sound judgment and advanced technical knowledge.
  • Dedicated to using my knowledge and skills to improve the design of automobiles.
  • Professional with 17 years of experience looking for a new role with room for growth and advancement.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Recognized on a regular basis for outstanding performance and contributions to the Computers Software industry's success.
  • Jira is second nature to me, and stakeholder engagement is second nature to me.
  • Program Research Associate with expertise in budget management and knowledge of cross-functional collaboration, process improvement, and risk assessment.
  • Object-oriented analysis and design is a specialty of a system analyst.
  • Bringing 11 years of experience in the industry.
  • Able to handle both manual and automated testing and is proficient in Workday and Microsoft Excel.

Accomplishments

  • Collaborated closely with Product Management and Development teams, improving cross-functional communication and leading to a 64% increase in feature acceptance after testing.
  • Program Requirements: Wrote program requirements which succeeded in category.
  • Designed and executed user acceptance testing (UAT) programs for high-priority releases of Power BI, reducing post-launch defects by 69%.
  • Developed a comprehensive defect tracking and resolution workflow using Workday, reducing average bug resolution time from 14 days to 13 days.
  • Led a global testing initiative across 2 regions, enhancing test coverage by implementing a standardized test strategy, resulting in a 83% decrease in production defects.
  • Network Security: Updated network systems to support confidential company operations and eliminate hacking ability.
  • Designed and integrated a CI/CD pipeline for automated testing using ServiceNow, reducing test cycle time by 22% and improving feedback loops in development.
  • Analysis and Development: Resolved core issues through the redesign of the broker data model, data house-holding processes and daily round-trip database synchronization. Set new standards for virtually 100% code coverage, while piloting Oracle Designer.
  • Collaborated with stakeholders to integrate data-driven testing, identifying potential risks and reducing post-release defects by 46%.
  • Contributed to a 18-member team that shortened release cycles by 72% through streamlined test case review processes and optimized test automation practices.

Affiliations

  • International Software Testing Qualifications Board (ISTQB)
  • Founder of Internal QA Knowledge Sharing Group
  • IEEE Computer Society – Testing, Reliability, and Accountability Division
  • Contributing Author for ‘TestProject’ Test Automation Platform Community
  • Tricentis Automation Specialist Certification Member
  • Member, Test Engineers of North America (TENA)
  • Participant, SeleniumConf – Worldwide Automation Testing Community
  • Freemason
  • Test Data Management Specialist working group member at system
  • Active Contributor, Test Automation University

Certifications

  • CompTIA Network+
  • Certified Master Trainer
  • ServSafe
  • Certified in Continuous Testing using Jenkins and SoapUI
  • Top Secret Security Clearance
  • VMware
  • CCIP Service Provider
  • Certified Cloud Security Professional (CCSP)
  • Apple Certified Associate (ACA)
  • Certified Public Accountant (CPA)

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