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Skills

  • Process hardware design
  • Technical Training Oversight
  • Client service
  • Presentation and facilitation
  • Marketing
  • Product templates
  • Process implementation
  • Customer requirement prioritization
  • Statistical and operational analysis
  • Risk management

Work Experiences

  • Provided documentation on process start-up, shut-down, and first-level troubleshooting to assist the help desk staff.
  • Built the foundation for an application platform to support the transition from client-server product lines to enterprise architectures and services.
  • Incorporated collected data into business process enhancements to address ongoing business goals.
  • Provided methodologies for developing object-oriented software and designing efficient databases.
  • Improved and streamlined the company's accounting and operations system.
  • Created Sharepoint masterpages and page layouts, as well as acting as the company's primary Sharepoint support for all technical issues.
  • Designed and implemented a company catalog for infrastructure support and development on my own.
  • Provided ongoing maintenance and development of bug fixes and patch sets for existing web applications.
  • Was in charge of supervising and directing six technical direct reports on network activities.
  • Reviewed them for functionality and quality before releasing 11 new standard designs.

Summaries

  • Desire to contribute expertise gained over a 15-year career and take on new responsibilities as part of a growing team.
  • Object-oriented analysis and design is a specialty of a system analyst.
  • Senior Test Engineer with 5 years of experience improving design and manufacturing processes through the development of cost-effective, revelatory testing systems.
  • Capable of leading teams and developing strategic plans for a variety of customer needs.
  • Extensive experience with Oracle High Availability environments, implementation, and management as a network administrator.
  • Process Research Associate with extensive knowledge of Computers Software as well as strong analytical and critical thinking abilities.
  • Experienced category tester capable of performing root cause analysis, authoring test cases, and creating user stories on a variety of issues.
  • Performance-driven and cost-conscious, with a strong grasp of durability and superior technical knowledge.
  • Techniques for amplitude and frequency modulation are well-understood.
  • Writing, executing, and maintaining test plans for module and regression tests is second nature to me.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Automated data validation processes which improved test data accuracy, ensuring no critical data loss occurred during Salesforce migration or update.
  • Initiative Created and drove infrastructure migration strategy to begin transformation of SSIT from a legacy client-server workshop to a modern business-aligned operation built upon enterprise architecture best practices.
  • Championed end-to-end integration testing efforts for framework, effectively uncovering over 14 critical integration issues prior to production.
  • Project Management: Coordinated with third-party development team on engineering and professional service activities and tasks.
  • Performance Management: Successfully deployed complex end-to-end business intelligence solutions that delivered business value to functional organizations. Facilitated effective working relationships between client, partners and project teams throughout project lifecycles.
  • Quality Control: Proofread and edited all presentation materials prior to send-off to ensure accurate reporting of company data.
  • Designed and executed user acceptance testing (UAT) programs for high-priority releases of Power BI, reducing post-launch defects by 69%.
  • Analysis and Development: Resolved core issues through the redesign of the broker data model, data house-holding processes and daily round-trip database synchronization. Set new standards for virtually 100% code coverage, while piloting Oracle Designer.
  • Developed detailed failure reports and collaborated with developers to address critical issues within 6 months, leading to more stable product releases.

Affiliations

  • American Medical Informatics Association
  • Graduate of Advanced Automated Testing Program 2017 Cedar Works
  • Technical Reviewer, Online Software QA Forums and Communities
  • Panel Speaker for Test Engineering Global Forum 2016 Atlanta
  • Local Chapter of the International Test Automation Federation (ITAF) Phoenix
  • Lions Club
  • IEEE Computer Society – Testing, Reliability, and Accountability Division
  • Member, Test Engineers of North America (TENA)
  • Association for Software Testing (AST)
  • American Society of Safety Professionals

Certifications

  • Certified Public Accountant (CPA)
  • Certified Quality Auditor (CQA)
  • Certified ScrumMaster
  • Certified Expert in Performance Testing (CEPT)
  • Cisco Certified Internetwork Expert (CCIE)
  • Amazon Web Services Certified Developer
  • Certified Continuous Integration Specialist
  • CompTIA Security+
  • Certified Software Test Engineer (CSTE)
  • First Aid/CPR Certified

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