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Skills

  • Business operations
  • Cost-reduction strategies through digital processes
  • Proofreading and editing
  • Process improvement
  • Customer service
  • Data entry background
  • Ability to catch errors
  • Error tracking and performance analysis
  • Multitasking across varied administrative duties
  • Communications

Work Experiences

  • Collaborated with Summit Group’s cross-functional teams.
  • Saved $14 by putting in place cost-cutting measures that addressed long-standing issues.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Assembled over 8 legal files per day.
  • Oversaw the delivery of system project by method team, which resulted in procedure.
  • Created a standardized document formatting template.
  • Used QuickBooks to sort, summarize, and tabulate various statistical data.
  • Answered questions and resolved issues by interacting with the public over the phone and at the reception desk.
  • Collaborated with external vendors.
  • Achieved results within the first 2017 of tenure.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Committed to delivering high-quality legal documentation on tight deadlines, with experience supporting legal teams on critical, high-profile cases.
  • Boosted productivity.
  • Transcribing documents and creating spreadsheets and presentations are among her skills.
  • Adept at juggling multiple documentation tasks.
  • Clear understanding of quality assurance and client relations as well as workflow optimization training.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Accomplished this within the first 2019 of tenure.
  • Collaborative specialist in legal documentation, with a focus on accurate, error-free presentation of complex legal filings and correspondence.
  • Comprehensive experience in developing standardized templates for document preparation, improving department efficiency by over 61%.

Accomplishments

  • Ensured confidentiality by properly labeling and storing classified or confidential documents according to framework.
  • Aided in filing and maintaining office records for compliance, leading to a 63% improvement in auditing speed.
  • Resolved product issue through consumer testing.
  • Documented and resolved system which led to standard.
  • Conducted thorough data accuracy validation across 12 documents weekly, ensuring 15% error-free records.
  • Reduced document preparation time by 33% by implementing advanced automation tools in Salesforce.
  • Reduced duplicate document storage instances by 65% using folder structure audits and cleanups in HubSpot.
  • Created a standardized document formatting template used department-wide, improving overall efficiency by 55%.
  • Successfully scanned and archived documents in accordance with framework to improve legal compliance within the department.
  • Coordinated the interdepartmental routing of important company documentation, ensuring secure delivery and accurate file-keeping.

Affiliations

  • Association for Information and Image Management (AIIM)
  • Lions Club
  • International Association of Administrative Professionals (IAAP)
  • Society for Human Resource Management (SHRM)
  • Institute of Certified Records Managers (ICRM)
  • Society of Women Engineers
  • American Marketing Association
  • Association of Legal Administrators (ALA)
  • Professional Association of Resume Writers and Career Coaches (PARWCC)
  • Society of Human Resource Management

Certifications

  • CompTIA A+ Technician
  • Advanced Microsoft Excel Certification, Meridian
  • Leadership and Management Training - framework
  • Document and Data Management for Professionals - Summit Group
  • Data Entry Specialist Certification - procedure
  • Document Control Fundamentals - Cedar Works
  • Certified Professional Secretary (CPS)
  • Certified Records Manager (CRM)
  • Legal Document Preparer Certification
  • Certified Legal Secretary (CLS)

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