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Skills

  • Recruiting and Hiring
  • Employee scheduling
  • Sales analysis
  • Inventory management
  • Schedule management
  • Category oversight
  • Purchasing
  • Staff development
  • Continuous process improvement
  • Supervision and training

Work Experiences

  • Invented
  • Increased revenue by identifying key long-term growth initiatives.
  • Collaborated with Assistant Operations Officers to create and implement merchandising plans that ensured weekly profitability.
  • Solved
  • Established, enforced and updated initiative policies to keep business agile and responsive to changing market conditions.
  • Cut costs by keeping track of equipment and food inventory, as well as negotiating and purchasing supplies to boost profits.
  • Created reports that included project information and forecasts.
  • Oversaw and improved a variety of procedures, including requirements, gap analysis, training and development, and the implementation of new programs.
  • Advised
  • Started it.

Summaries

  • Building and motivating dynamic teams is a high-energy manager's forte.
  • Versatile
  • Deadline-driven
  • Recognized for operational, customer service, framework, and program excellence.
  • 15 years of progressive leadership experience from a results-oriented management professional.
  • Through effective team leadership and management, keep framework operations running smoothly and efficiently.
  • Motivated
  • Sales expert, strategic planner, and decision-maker with excellent interpersonal and communication skills.
  • Proven ability to reduce costs and employee turnover.
  • Motivated individual.

Accomplishments

  • Resolved product issue through consumer testing.
  • Assisted in scaling operations to meet seasonal demand spikes, reducing unplanned overtime costs by 20% while maintaining service levels.
  • Increased sales 4% over one year.
  • Trained 8 team members on new performance metrics, contributing to a 83% increase in operational efficiency.
  • Generated custom reports using HubSpot, enhancing data-driven decision making and reducing time to insight by 14%.
  • Negotiated new service-level agreements with top vendors, boosting fresh stock turnaround time by 11%.
  • Led initiative to refresh operational workflows, decreasing average task completion time by 9% across all teams.
  • Strategized and launched an employee retention initiative, increasing staff longevity by an average of 14 years while reducing turnover costs by 53%.
  • Analyzed routing data and optimized delivery routes, resulting in lower fuel consumption and improving environmental sustainability by 64%.
  • Coordinated cross-department collaboration for a major operational expansion, resulting in a 16% rise in overall team productivity.

Affiliations

  • Jaycees
  • American Production and Inventory Control Society (APICS)
  • National Association of Business Resources (NABR)
  • Society of Human Resource Management
  • National Contract Management Association (NCMA)
  • Toastmasters
  • Project Management Institute (PMI)
  • American Association of Financial Examiners (AAFE)
  • Local Chamber of Commerce Membership
  • International Council of Systems Engineering (INCOSE)

Certifications

  • CompTIA Project+
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE)
  • Certified Operations Management Professional (COMP)
  • OSHA 30-Hour Certification
  • Apple Certified Associate (ACA)
  • Certified Tooling Engineer (CTE)
  • Certified Business Analysis Professional (CBAP)
  • Project Management Professional (PMP)
  • CompTIA Security+
  • Certified Outsourcing Professional (COP)

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