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Skills

  • Regulatory compliance
  • API testing and automation
  • Team management
  • Automated Test Framework Design
  • Performance and load testing
  • Team building
  • Project organization
  • Manual test case preparation
  • Compliance with Industry Standards (e.g., ISO, SOX)
  • Communications

Work Experiences

  • Decreased execution time by 13%.
  • Collaborated with developers and product owners during sprint planning sessions, contributing to a 20% reduction in the likelihood of critical post-production issues.
  • Worked effectively with framework and program departments on software defects and category issues, collaborating closely to develop innovative solutions.
  • Defined key testing environments for new features.
  • Collaborated with cross-functional team members.
  • Decreased bug leakage by 27%.
  • Accelerated high-priority issue resolution.
  • Planned and created test plans for initiative projects that used process and procedure technologies.
  • Conducted extensive usability testing on mobile devices running Windows, Android, and iOS.
  • Defined best practices for the global QA team.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Complete knowledge of the SDLC.
  • Achieved 24% reduction in defect reoccurrence.
  • Achieved 41% defect-free production launches.
  • Achieved 54% improved deployment reliability over 18 months.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Accomplished Senior Software Test Manager specializing in risk-based testing and bug triage, with a focus on preventing critical defects and achieving 49% improved deployment reliability over the past year.
  • Achieved a 39% boost in team productivity.
  • Achieved a 60% faster go-to-market strategy.
  • Adept at ensuring consistent testing protocols.

Accomplishments

  • Drafted and led workshops to educate teams on industry trends and emerging technologies in quality assurance, training over 9 developers and QA engineers.
  • Documented and resolved program which led to system.
  • Optimized testing strategies through exploratory testing techniques, reducing critical bug turnaround time by 12%.
  • Developed and executed a robust risk-based testing process, reducing defects in production by 73% during launch phases.
  • Collaborated with product owners and engineers to streamline UAT cycles, reducing time-to-market by 8 weeks for critical releases.
  • Collaborated with customer support teams to troubleshoot live issues, reducing customer complaint resolution time by 57% hours after implementation.
  • Orchestrated multi-team integration tests, uncovering and resolving 9 critical defects prior to production deployment, ultimately eliminating last-minute production patches.
  • Introduced a cross-browser automated testing strategy, reducing browser compatibility issues by 74% after deployment.
  • Utilized AI-driven testing strategies, improving detection of edge-case vulnerability by 40%, ensuring critical bug capture early in the SDLC.
  • Designed and maintained a centralized testing repository, improving consistency in test case generation across 8 projects and ensuring reusability of test assets.

Affiliations

  • Consortium for IT Software Quality (CISQ)
  • Product Development and Management Association (PDMA)
  • American Medical Informatics Association
  • Freemason
  • Society of Human Resource Management
  • Jaycees
  • Society of Women Engineers
  • American Society of Safety Professionals
  • Scrum Alliance
  • Tech Ladies

Certifications

  • Google Certified Professional Cloud Architect
  • CompTIA Network+
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Enterprise Architect (CEA) - Beacon Labs
  • SAFe 5.1 Advanced Scrum Master Certification - Scaled Agile
  • Cisco Certified Internetwork Expert (CCIE)
  • Test Maturity Model Integration (TMMi) Professional Certification - 2022
  • Certified Software Quality Analyst (CSQA) 2021
  • Certified Public Accountant
  • Certified Agile Test Automation Specialist - Meridian

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