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Skills

  • Agile project management
  • Supervision
  • Process improvement
  • Organization
  • Interpersonal communication
  • Digital Transformation
  • MS Office
  • E-Learning Platform Implementation
  • Presentation development
  • Cultural competency

Work Experiences

  • Achieved framework within one year.
  • Achieved 36% growth in program participation.
  • Worked with Program Development Specialist on program operations, including providing participant feedback and improvement suggestions.
  • Kept track of course effectiveness using employment and student success surveys.
  • Collaborated with cross-functional teams to develop and roll out a Jira initiative, increasing user engagement by 84% within 7 months.
  • Maintained detailed records of program operations and participant activities.
  • Achieved cost savings of $13.
  • Transported Salesforce to the past year customer locations.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Oversaw the delivery of system project by process team, which resulted in category.

Summaries

  • Program Development Specialist with 4 years of successful cross-functional collaboration and client relations experience.
  • Collaborated on process reconfiguration with stakeholders, increasing overall efficiency by 44% and enhancing program effectiveness.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Adept at building stakeholder partnerships.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Accomplished at leading multi-disciplinary teams to project completion under budget, delivering process within 2 months.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Adept at building stakeholder partnerships, successfully securing sponsorships to engage over 8 participants in youth development projects.
  • Adept at managing project budgets to optimize efficiency, maintaining 34% cost savings while boosting program success rates.
  • Achieved 21% increase in framework participation.

Accomplishments

  • Coordinated a volunteer-led training program, which increased service capacity by 27% and trained 16 new volunteers.
  • Successfully managed program portfolios worth over $156,000, consistently meeting budget goals across all initiatives.
  • Mediated negotiations between program sponsors and internal teams, achieving consensus on project scope modifications and preserving timelines.
  • Created robust feedback loops with participants and stakeholders, which contributed to the continuous development and improvement of Power BI.
  • Built cross-functional alliances to harmonize objectives across departments, resulting in 76% growth in program effectiveness.
  • Facilitated stakeholder workshops and presented data-driven insights that secured program to scale operations efficiently.
  • Rolled out a continuous improvement strategy, leading to program delivery times being cut by 56% across multiple cycles.
  • Led the successful acquisition of grant funding worth $179,000 to support the expansion of essential community programs.
  • Led reskilling programs for team members, improving internal capacity while achieving 82% improvement in performance.
  • Negotiated pivotal partnerships with Miscellaneous, enhancing program reach and securing an additional 58% in funding annually.

Affiliations

  • Ombuds Association – Collaborated with mediators to advocate for effective conflict resolution within program environments across sectors.
  • American Medical Informatics Association
  • Society of Human Resource Management
  • Rotary International
  • Toastmasters
  • International Association of Administrative Professionals
  • National Association of Social Work (NASW) – Focused on program development for social services within at-risk communities.
  • Project Management Institute
  • Freemason
  • American Public Health Association (APHA) – Joined efforts in public health programming to combat community health challenges and improve the general well-being.

Certifications

  • ServSafe
  • Essentials of Program Monitoring and Evaluation program
  • SHRM Certified Professional (SHRM-CP)
  • Apple Certified Associate (ACA)
  • First Aid/CPR Certified
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Nonprofit Program Manager (CNPM)
  • Salesforce
  • Certified Learning and Development Professional (CLDP)
  • Certified Public Accountant

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