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Skills

  • Ordering cleaning supplies
  • AS/400
  • Laundry cleaning
  • Team Leadership
  • Fluent in Spanish
  • Credit and collections
  • Reporting and documentation
  • Business correspondence
  • Extensive knowledge of fine wines
  • Surface sanitation

Work Experiences

  • Treated over 10 clients with one-on-one customized nail and cuticle care plans weekly.
  • I'm in charge of all staff training, budgeting, and supply ordering.
  • Was responsible for managing a two-man line for a kitchen that required 24-hour operations on my own.
  • Screened calls and inquiries and directed them as needed.
  • Planned conferences as well as all associated travel arrangements, such as hotels, flights, and ground transportation.
  • Sought advice.
  • Was in charge of emptying trash cans and transporting trash to collection areas.
  • Enforced safety procedures in accordance with facility policies and government regulations.
  • Followed proper handling procedures for chemical cleaners and power equipment to avoid damage to the floor and fixtures.
  • Divided the laundry received by clients into categories based on the type and quality of the fabric.

Summaries

  • Due to 16 years in the Miscellaneous sector, attentive individual with superior cleaning skills.
  • Resourceful
  • House Cleaner with extensive housekeeping management experience in a 14-room, 14-star hotel.
  • Articulate
  • Pragmatic
  • Reliable House Cleaner with 12 years of cleaning industry experience.
  • Even the most demanding business executives' task lists are successfully managed.
  • Reliable and responsible.
  • Working knowledge of a wide range of cleaning chemicals and agents.
  • To promote efficiency, adept at assisting with both business and personal needs.

Accomplishments

  • Implemented a daily task tracking system which reduced missed services or errors by 43% and improved client satisfaction scores.
  • Implemented rigorous quality assurance checks that ensured 2% adherence to company and client cleaning standards.
  • Collaborated with real estate teams to clean and stage homes, increasing property sales by 78% via enhanced presentation.
  • Documented and resolved metric which led to framework.
  • Handled and disposed of waste according to initiative protocols, ensuring compliance and minimizing environmental hazards.
  • Handled delicate surfaces and high-value items with specialized techniques, preventing any property damage and enhancing trust with high-profile clients.
  • Decreased cleaning overhead by $81,000 annually through cost-effective cleaning supplies procurement without sacrificing quality standards.
  • Restricted Diet Compliance: Developed innovative recipes to suit complicated dietary requirements for customers.
  • Waste Management: Effectively decreased food waste by 20% and reduced annual food waste costs by $20,000.
  • Business Development: Increased customer attendance at weekly Bar Trivia night by providing fast and friendly service. Enhanced company reputation and grew business by initiative.

Affiliations

  • Contributor – Sustainable Green Cleaning Forum
  • Allergy Standards Certification & Awareness Member
  • Cleaning Industry Research Institute International (CIRI)
  • International Council of Nurses
  • Certified Professional House Cleaner (CPHC) - 2017
  • Association for Computing Machinery
  • Affiliate – Global Biorisk Advisory Council (GBAC)
  • Jaycees
  • American Society of Safety Professionals
  • Association of Information Technology Professionals

Certifications

  • First Aid and Bloodborne Pathogens Certified, 2020
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Green Cleaning Certification - Summit Group
  • Google Certified Professional Cloud Architect
  • House Cleaning and Disinfection Specialist, metric
  • Association for Project Management (APM)
  • Bloodborne Pathogen Certification 2021
  • Lead-Safe Certified Renovator, EPA Certification
  • Certified Business Analysis Professional (CBAP)
  • Cisco Certified Network Associate (CCNA)

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