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Skills

  • Organization
  • Compliance management for IT upgrades
  • Cross-platform integration
  • Regulatory compliance
  • Team management
  • Incident response coordination
  • Data Accessibility Enhancement
  • Sales and marketing
  • Cybersecurity incident management
  • Creative merchandising

Work Experiences

  • Achieved cost reduction within 2018.
  • Led an overhaul of the company's best practices, which resulted in significantly higher employee retention rates and a top-ranking as an industry leader.
  • Achieved 53% energy savings.
  • Manufacturing service agreements and quality standards were negotiated by me.
  • Achieved improvements in 2017.
  • Welcomed new members and established and updated memberships in Lakeside Partners framework programs.
  • Was in charge of global product development and partner relationships, which allowed the company to expand its footprint into new markets.
  • Planned marketing initiatives and tapped into my referral network to promote business development.
  • Shared best practices with on-site and external personnel to align efforts and goals.
  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.

Summaries

  • Workflow optimization, client relations, and quality assurance are all well-trained.
  • Professional with over 3 years of experience as a manager for a $5 the past year revenue-generating company.
  • Entrepreneur and executive-level business manager with experience running start-up and emerging companies.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Recognized for successfully turning around a struggling company's operations in order to achieve long-term growth.
  • Leader with an organized nature and an analytical problem-solving approach who is goal-oriented and enterprising.
  • Customer-focused professional with 13 years of experience in the Miscellaneous sector.
  • Expertise in technology and product development.
  • Computer Supervisor who is proactive and meticulous, with over 15 years of experience in the method industry.
  • Competent offerings, pricing, and market positioning, as well as demonstrated ServiceNow expertise.

Accomplishments

  • Reduced overall IT operational costs by 42% through proactive software license management and contract renegotiations.
  • Headed the transition from legacy systems to category, resulting in a 16% improvement in system processing speed.
  • Resolved product issue through consumer testing.
  • Supervised the complete network infrastructure overhaul of Portland, improving network speed by 22%.
  • Supervised the setup and configuration of 7 virtual servers within a the past year, supporting high-performance computing operations.
  • Devised and executed disaster recovery plans across 18 departments, cutting downtime during outages by 50%.
  • Collaborated with compliance heads to secure IT investments of over $18, aligning tech upgrades with company growth objectives.
  • Automated routine server maintenance tasks using Asana, reducing manual intervention and associated labor costs.
  • Led hardware and software procurement negotiations worth $4, saving 83% annually through leveraging competitive bidding.
  • Developed and enforced computer usage policies that reduced system-wide security threats by 49% within the past year.

Affiliations

  • International Association of Privacy Professionals (IAPP)
  • Society for Information Management (SIM)
  • Society of Human Resource Management
  • DevOps Institute Membership
  • CompTIA Professional Society
  • Information Systems Security Association (ISSA)
  • National Association of Government Web Professionals (NAGW)
  • Toastmasters
  • Storage Networking Industry Association (SNIA)
  • Association of Information Technology Professionals

Certifications

  • Project Management Professional (PMP)
  • SHRM Certified Professional (SHRM-CP)
  • VMware Certified Professional - Data Center Virtualization (VCP-DCV)
  • Google Certified Professional Cloud Architect
  • CompTIA A+ Technician
  • Certified Wireless Network Administrator (CWNA)
  • Microsoft Certified: Azure Security Engineer Associate
  • Google Cloud Certified - Professional Cloud Architect
  • CompTIA Network+
  • Salesforce

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