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Skills

  • MS Office
  • Team management
  • Security systems
  • Project organization
  • Personnel management
  • Inventory management
  • Strategic planning and execution
  • Relationship development
  • Supervision
  • Data analysis and reporting

Work Experiences

  • Proposed and implemented system and program measures to improve system and process products' production methods and quality.
  • Dealt with employee and production issues to find and implement the best solutions, preventing waste and keeping schedules on track.
  • Collaborated with program administrators in the preparation of the budget and the development of program policy goals.
  • Achieved results within 2023.
  • Demonstrated an understanding of cutting-edge, research-based methodologies for instructing students with disabilities in a virtual environment.
  • Achieved operations starting under budget by $8.
  • Achieved a 80% success rate in 2017.
  • Evaluated employees' strengths and delegated tasks based on their expertise and knowledge, resulting in a 4% increase in workflow.
  • Achieved ITIL for all locations in the Southeast.
  • Maintained a high level of morale and teamwork on the production floor through frequent communication with 15 employees.

Summaries

  • Dedicated management professional with 6 years of experience in category of business.
  • Professional with exceptional sales, performance reporting, and team leadership abilities.
  • Production supervisor with extensive knowledge of Miscellaneous operations and best practices.
  • Focused Supervisor with extensive experience developing, implementing, and enforcing policies and safety procedures.
  • With over 16 years of experience in scheduling, staff training, protocol development, and process improvements, this manager is resourceful and adaptable.
  • Supervisor, Region Operations is a focused and diligent Supervisor, Region Operations with over 10 years of experience in maintaining smooth business operations.
  • Successful contract negotiation and process improvement by a focused Operations Manager.
  • Customers are consistently satisfied, loyalty is built, and retention processes are driven.
  • Supervisor who is committed to providing high-quality products and services to a wide range of clients.
  • Individual with extensive experience as a Sales Supervisor in non-retail settings.

Accomplishments

  • Implemented cross-regional inventory control system that minimized stock discrepancies across 17 sites, leading to a 19% decrease in excess inventory.
  • Led multi-site tech upgrades, reducing operational downtime by 85% through the introduction of new Adobe Creative Suite tools.
  • Negotiated vendor contracts to achieve a 50% reduction in material costs, positively impacting overall project profitability.
  • Implemented a customer-driven approach, increasing customer satisfaction scores by 34% across Atlanta over 2024.
  • Reduced equipment downtime by developing a preventive maintenance schedule, increasing operational uptime by 33% across 15 sites.
  • Increased team performance by 76% after restructuring workflow and enhancing communication between cross-functional teams across 6 regional locations.
  • Introduced cost-saving measures that reduced operational expenses by 18% across 13 facilities, reallocating savings of $5 to strategic initiatives.
  • Led safety training across 2 locations, reducing workplace accidents by 20% and increasing OSHA compliance.
  • Led a cross-functional regional team in streamlining processes and reducing time-to-service by 53% for customers across the Pacific Northwest.
  • Developed and enforced inventory control systems across 16 sites, decreasing product loss by 23%.

Affiliations

  • Member, National Operations and Logistics Leaders Network
  • Participant, Regional Operations Management Excellence Program Chicago
  • Attendee, International Conference on Operations Excellence and Supply Chain Analytics 2020
  • Mentor, Women in Operations Leadership Denver
  • Affiliate, National Association of Wholesalers (NAW)
  • Member, Warehouse Education and Research Council (WERC)
  • Member, International Facility Management Association (IFMA)
  • Alumnus, Executive Education in Operations Management Lakeside Partners 2024
  • Member, Association for Supply Chain Management (ASCM)
  • Representative, Leadership Development Program (LDP), Cedar Works 2021

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • ISO 9001 Lead Auditor Certification - metric
  • Certified Operations Manager (COM) - Summit Group
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA A+ Technician
  • Certified International Supply Chain Professional (CISCP) – International Supply Chain Education Alliance (ISCEA)
  • Facilities Management Certification – BOMI International (Building Owners & Managers Institute)
  • Certified Professional Supervisor (CPS) – Supervisory Academy Northwind
  • Cisco Certified Network Associate (CCNA)
  • Certificate in Organizational Leadership – Brightline

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