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Skills

  • J2EE architecture specialist
  • Organization
  • Supervision
  • QA Tools
  • Network Maintenance
  • Database design
  • Windows and Linux
  • Python and Ruby proficient
  • Budgets
  • Process improvement

Work Experiences

  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Conducted quality and performance evaluations prior to, during, and after installations.
  • Designed and implemented a company catalog for infrastructure support and development on my own.
  • Was in charge of overseeing installation work done by internal, external, and consultant teams.
  • Identified and resolved UNIX and Windows processing issues, as well as implemented solutions to improve company efficiency.
  • Achieved a 20% reduction in project delays.
  • Reorganized the office and improved inter-departmental communication and data sharing.
  • Used visual, manual, and computer-assisted diagnostic approaches to evaluate systems in order to identify and locate system malfunctions.
  • Provided ongoing maintenance and development of bug fixes and patch sets for existing web applications.
  • Looked for industry trends on social media and through online sources.

Summaries

  • Professional metric with experience in accessory vehicle electronics, such as navigation, security, and communication systems.
  • Graphic Design Specialist with experience creating 2D/3D animations and web video compressions.
  • Ready to put my 11 years of experience to work in a new role at Cedar Works.
  • Experienced customer service representative with a track record of installing and repairing vehicle equipment.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Motivated Installation Supervisor with experience managing large-scale projects, including budgeting and administration.
  • Recent college graduate with experience in network administration, including backup, security, e-mail, and application support.
  • Recognized on a regular basis for outstanding performance and contributions to the Telecommunications and Wireless industry's success.
  • Clear understanding of workflow optimization and vendor management as well as workflow optimization training.
  • Top-producing salesperson and industry expert in Telecommunications and Wireless.

Accomplishments

  • Successfully managed the installation of Microsoft Excel across 11 locations, achieving an increase in operational efficiency by 29%.
  • Reduced average installation time by 71% through process optimization and the introduction of advanced tool sets, resulting in improved productivity.
  • System Integration: Aligned office departments and increased inter-department communication and data sharing.
  • Network Security: Updated network systems to support confidential company operations and eliminate hacking ability.
  • Leveraged relationships with key vendors to negotiate budget-friendly terms that led to a 34% reduction in installation costs without compromising project quality.
  • Category Designed IT support strategy that clearly defined workflow between external clients, application teams, and infrastructure team.
  • Led post-installation inspections to identify any discrepancies, raising quality compliance to 42% and reducing customer complaints.
  • Introduced a robust troubleshooting process, reducing downtime during installations by 53% and ensuring minimal project interruptions.
  • Collaborated with cross-functional teams and contractors to streamline the delivery and installation of materials, reducing overall project lead times by 63%.
  • Analysis and Development: Resolved core issues through the redesign of the broker data model, data house-holding processes and daily round-trip database synchronization. Set new standards for virtually 100% code coverage, while piloting Oracle Designer.

Affiliations

  • International Society of Automation (ISA) - Installations and Systems Integration Section
  • National Association of Home Builders (NAHB)
  • Society for Protective Coatings – Installation Application Division
  • American Society of Mechanical Engineers (ASME) – Building Installation Practices Committee
  • International Association of Plumbing and Mechanical Officials (IAPMO)
  • Project Management Institute
  • Association for Computing Machinery
  • International Council of Nurses
  • International Association of Administrative Professionals
  • American Society of Safety Professionals

Certifications

  • Microsoft Certified Solution Developer
  • CompTIA A+ Technician
  • Certified Business Analysis Professional (CBAP)
  • Google Certified Professional Cloud Architect
  • Construction Foreman Certification – method
  • Microsoft Certified Professional (MCP)
  • Facilities Maintenance Manager (FMM) – Meridian
  • Construction Health and Safety Technician (CHST) Certification
  • Certified Public Accountant
  • Microsoft Certified Systems Engineer (MCSE)

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