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Skills

  • Investigating discrepancies
  • ERP Payroll Modules Knowledge program
  • GL and Payroll Account Reconciliation
  • Financial software
  • Math skills
  • System equipment
  • MS Office
  • Problem resolution
  • Budgets
  • Regulatory compliance

Work Experiences

  • Avoided penalties.
  • Achieved zero discrepancies.
  • Looked through personnel records to find out new hires' names, pay rates, and occupations, as well as wage rate changes.
  • Transported SAP to three years customer locations.
  • Transferred correct data from payroll spreadsheets into program system with 4% accuracy on my own.
  • Produced standard and category documents using 10-key calculators, computers, fax machines, copy machines, and other office equipment.
  • Had an excellent attendance record and was always on time for work.
  • Administered payroll for 10+ employees.
  • Solved process issues, improved operations, and provided excellent customer service.
  • Automated scheduling and approval workflows.

Summaries

  • Achieved 100% compliance.
  • Dedicated to learning, growing, and succeeding in Computers Software.
  • Avoided missed disbursements.
  • Recognized for implementing a metric program that resulted in a reduction of 10% in payroll errors.
  • Brought payroll management tasks in-house.
  • Adept at leading HR compliance audits.
  • Collaborated with HR to develop an overtime policy.
  • Experienced Payroll Clerk who has kept payroll records for 8 offices.
  • Achieved a satisfaction increase of 59% %.
  • Adept at providing senior management with detailed payroll performance reports, enabling informed decisions and optimized budget management.

Accomplishments

  • Enabled a smoother employee onboarding process by establishing payroll compliance training programs, reducing errors by 82%.
  • Mentored 10 junior payroll administrators, resulting in a 26% increase in team efficiency over 2023.
  • Documented and resolved program which led to system.
  • Collaborated with team of 18 in the development of program.
  • Improved employee payroll query response times by 72% by developing an online self-service payroll portal.
  • Trained and supervised a payroll team of 18, increasing overall department efficiency and accuracy by 35% over 2016.
  • Audited historical payroll data during system transition, identifying and rectifying discrepancies worth 8 before Go-Live.
  • Implemented automated payroll audits, reducing payroll errors by 35% and saving 11 in rework costs annually.
  • Facilitated the successful transition of payroll systems for 7 mergers and acquisitions, maintaining compliance across 5 jurisdictions.
  • Led the resolution of over 16 internal payroll disputes by developing a streamlined escalation process in under 14 days.

Affiliations

  • American Medical Informatics Association
  • HR/Payroll Conference - Denver - 2021
  • Volunteer Payroll Consultant - system
  • Payroll Training Seminar - 2017 - Phoenix
  • In-house Payroll System Implementation Project Committee
  • Certified Payroll Administrator (CPA) - 2017
  • Certified Global Payroll Manager (CGPM) - 2023
  • Merit Award, Outstanding Payroll Performance - Lakeside Partners
  • Association of Information Technology Professionals
  • Certified Time and Labor Management Professional (CTLM) - 2024

Certifications

  • Certified Internal Auditor (CIA) – Vantage, 2021
  • Advanced Excel for Payroll Professionals – 2022
  • CompTIA A+ Technician
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Financial Services Auditor (CFSA) – Northwind, 2024
  • Salesforce
  • Certified Payroll Specialist (CPS) – Beacon Labs, 2020
  • Certified Global Payroll Professional – 2016
  • Global Payroll Management Institute (GPMI) Certification – 2023
  • QuickBooks Payroll Specialist Certification – Vantage, 2017

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