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Skills

  • Issue troubleshooting and diagnostic skills
  • Groundskeeping and landscaping
  • Hazard identification and risk mitigation
  • Occupational safety standards (OSHA)
  • Janitorial service coordination
  • Safety and compliance
  • Regulatory compliance
  • Project organization
  • Contract Negotiation and Vendor Management
  • Lab operations

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Conducted preventive inspections for 7 properties.
  • Achieved savings over the past year.
  • Complied with Raleigh safety regulations.
  • Built and repaired hardscapes.
  • Coordinated with property management and owner to devise and implement energy-efficiency projects, resulting in annual energy savings of $6.
  • Conducted preventive inspections for 14 properties, identifying potential issues before they require costly repairs or replacement.
  • Consistently completed tasks within or under budget.
  • Contributed to the property’s sustainability efforts.
  • Achieved recognition as Innovation Award for ensuring zero safety incidents on the property by upholding strict adherence to OSHA regulations.

Summaries

  • Committed to sustainability.
  • Collaborative Property Caretaker skilled at partnering with property management to implement long-standing improvements that enhance asset value and reduce long-term costs.
  • Achieved significant energy savings.
  • Knows the best walking routes and dog parks in the area.
  • For high-energy dogs, create individualized play sessions.
  • Adept at training groundskeeping teams.
  • Committed to the dogs' well-being and the owners' peace of mind.
  • Accomplished Property Caretaker.
  • Reliable Property Caretaker with a reputation for being able to handle difficult animals with relative ease and gentleness.
  • Certified in irrigation system management.

Accomplishments

  • Resolved tenant disputes diplomatically, maintaining high occupancy levels and improving community relations by 18%.
  • Implemented strategic pest control management, proactively reducing infestations by 81% across all managed properties.
  • Restructured vendor relationships and contract negotiations, saving 46% on landscaping and maintenance material costs.
  • Developed a composting program that diverted 37% of landscape waste from disposal, contributing to the property’s eco-friendly initiatives.
  • Led exterior building cleaning and repairs, improving curb appeal and attracting more prospective tenants with a 41% higher visit-to-lead conversion.
  • Proactively managed tenant concerns and maintenance requests, achieving a 30% increase in tenant satisfaction ratings.
  • Performed emergency repairs on plumbing and electrical systems, maintaining tenant satisfaction and reducing downtime by 67%.
  • Handled tenant requests with a customer-centered approach, reducing complaint call-backs by 85% over the past year.
  • Overhauled the winter maintenance plan, decreasing snow removal time by 20% and improving efficiency for all tenants.
  • Administered preventive maintenance inspections on HVAC systems, reducing repair costs by 47% over a 11-year period.

Affiliations

  • Professional Landscaping Network (PLANET)
  • International Association of Administrative Professionals
  • Association for Computing Machinery
  • Certified Apartment Property Supervisor (CAPS)
  • National Association of Home Builders (NAHB)
  • Society of Women Engineers
  • Certified Apartment Maintenance Technician (CAMT)
  • American Rental Property Owners & Landlords Association (ARPOLA)
  • Heated Sidewalk and Walkway Systems Certification
  • Institute of Real Estate Management (IREM)

Certifications

  • Certified Pool & Spa Operator (CPO)
  • Certified Green Property Care Specialist
  • ServSafe
  • Advanced Certification in Structural Masonry
  • Tree Care Industry Association (TCIA) Tree Care Safety Professional (CTSP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Grounds Technician (CGT)
  • Landscape Industry Certified Technician (LIC-TECH)
  • Certified Erosion and Sediment Control Lead (CESCL)
  • OSHA 10-Hour General Industry Safety and Health Certification

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