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Skills

  • Operations Improvement
  • Documentation and control
  • Business Administration
  • Capital expenditure management
  • Database administration
  • Project organization
  • Contract Negotiation and Management
  • Policy and procedure modification
  • Staff management
  • Executive Stakeholder Engagement

Work Experiences

  • Organized physical files and digitized records so that authorized team members could update and retrieve them quickly.
  • Achieved a 73% reduction in utility costs.
  • Provided expert clerical support by handling a wide range of routine and special requests efficiently.
  • Hired, managed, developed, and trained employees, as well as set and monitor goals, conduct performance reviews, and pay employees.
  • Improved the organization's payment collection, AP/AR, deposit, and recordkeeping systems.
  • Boosted stakeholder engagement by 44%.
  • Effectively managed costs and billing, as well as financial discrepancies, by using initiative software to organize account information.
  • Investigated and resolved a variety of issues that impacted executive leaders and business initiatives.
  • Was in charge of the office inventory, which included ordering and requisitions, stocking, and receiving shipments.
  • Achieved compliance for 8 regional facilities.

Summaries

  • In process, procedure, and policy improvement initiatives, the adroit professional exemplifies multidisciplinary managerial skill.
  • Achieved Outstanding Service Award for excellence in facilities oversight.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Accelerated operational performance by 42% following the integration of advanced Workday into framework, while reducing system failures by a similar margin.
  • Implemented workflow optimization techniques that increased productivity, reduced labor costs, and maintained business integrity and service quality.
  • Achieved productivity improvements of 56%.
  • Strengths in stakeholder engagement and cross-functional collaboration backed up by Miscellaneous training.
  • Achieved compliance with industry-standard regulations.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved 59% better operational performance.

Accomplishments

  • Resolved product issue through consumer testing.
  • Led facilities project planning sessions with stakeholders, achieving 24% alignment with corporate growth and operational goals.
  • Steered the redevelopment of sustainable facility management practices, reducing annual waste output by 61%.
  • Developed and deployed an automated facility maintenance tracking system using SAP, leading to an 71% increase in preventative maintenance completion rates.
  • Negotiated 11-year maintenance contracts with third-party providers, achieving cost savings of $3 per year while improving service level agreements.
  • Chaired the regional facilities oversight committee, standardizing operations across 14 states, resulting in network-wide performance improvements of 19%.
  • Executed the design and installation of a region-wide access control system across 3 sites, elevating security and reducing unauthorized access by 25%.
  • Managed a multi-site energy optimization project that reduced energy consumption by 60% annually, resulting in annual savings of $3.
  • Led a team through the development and execution of disaster recovery and business continuity plans for critical infrastructure spanning 4 facilities.
  • Implemented a proactive project risk management framework that reduced timeline delays by 59% and improved project delivery metrics.

Affiliations

  • Society of Women Engineers
  • Institute of Real Estate Management (IREM)
  • International Association of Administrative Professionals
  • U.S. Green Building Council (USGBC)
  • Project Management Institute
  • American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE)
  • American Marketing Association
  • Certifications in Facilities Management (FMP, CFM from IFMA)
  • Society of Maintenance and Reliability Professionals (SMRP)
  • International Facility Management Association (IFMA)

Certifications

  • Six Sigma Green Belt Certification - system
  • Lean Construction Certification – Associated General Contractors (AGC)
  • ServSafe
  • Emergency Preparedness and Business Continuity Expert – standard
  • Certified Project Manager (CPM) – system
  • First Aid/CPR Certified
  • Certified Facility Manager (CFM) – International Facility Management Association (IFMA)
  • RoHS & REACH Compliance Certification – framework
  • Certified Real Estate Manager (CPM) – Institute of Real Estate Management (IREM)
  • Certified Healthcare Facility Manager (CHFM) - American Hospital Association (AHA)

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