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Skills

  • Centralized Reporting Portal Management
  • Dashboard Development in Power BI
  • Process equipment
  • Web-based reporting tools
  • Customer Segmentation Insights
  • Agile BI Project Management
  • Budgets
  • Advanced Analytics Tool Implementation
  • Customer service
  • Relationship development

Work Experiences

  • Collaborated with data engineers.
  • Championed the roll-out of advanced analytical tools across the company, increasing team-wide data competency by 22% in 2024.
  • Compiled current business intelligence data into reports and polished presentations, highlighting findings and making recommendations for improvements.
  • Automated quarterly performance reviews for 4-employee company, improving transparency and speed of delivery by 55% days.
  • Collaborated with data engineers to optimize SQL databases, dramatically shortening query run times by 56% and improving report timelines.
  • By closely supervising the workflow of claims analysts and mail clerks, I was able to close process gaps and encourage optimal productivity.
  • Achieved a 49% reduction in IT support requests.
  • Collaborated with finance teams.
  • Investigated and resolved issues with data flow integrity into metric databases.
  • Achieved compliance certification in 2018.

Summaries

  • Completed projects under budget.
  • Business Intelligence Manager with a track record of successfully developing category intelligence to improve business operational planning and execution.
  • Achieved highly successful BI implementations.
  • Committed to advancing business intelligence frameworks.
  • Reliable quantitative analyst who understands company metrics with accuracy and efficiency.
  • Committed to advancing business intelligence frameworks, having successfully established centralized data portals that improved data accessibility for 13 departments.
  • Clear understanding of project management and client relations as well as cross-functional collaboration training.
  • Business Intelligence Manager with a passion for optimizing ETL frameworks, resulting in cost-effective BI solutions and improved workflow efficiency by 26%.
  • Business Intelligence expert with demonstrated success overseeing the seamless migration from legacy systems to HubSpot, empowering 2 departments with up-to-date insights.
  • 16 years of Miscellaneous industry success from a seasoned business analyst.

Accomplishments

  • Championed the adoption of predictive analytics tools that accurately forecasted sales trends, driving revenue growth of 28% in 2018.
  • Implemented a competitive pricing matrix via BI tools, achieving a gross margin improvement of 19% across Tableau.
  • Launched a regional market intelligence strategy, expanding data insights visibility into Portland and leading to a 19% increase in market share.
  • Developed a multi-channel customer insight strategy, driving a 33% increase in customer satisfaction and retention.
  • Spearheaded an analytics project that enabled real-time reporting on financial metrics, resulting in 29% faster decision-making.
  • Managed business intelligence projects with a budget of $13, consistently delivering ahead of schedule while under budget.
  • Identified and tracked core KPIs to provide actionable insights, leading to a 41% increase in operational efficiency.
  • Established data modeling standards that improved data uniformity across 7 departments, enhancing cross-functional collaboration.
  • Reduced stock-turnover delays by 66% through the successful implementation of demand forecasting tools integrated into the existing ERP system.
  • Collaborated with sales and marketing teams to optimize lead conversion tracking, contributing to a 64% increase in campaign effectiveness.

Affiliations

  • Rotary International
  • TDWI (Transforming Data With Intelligence) Membership
  • Project Management Institute
  • Scrum Alliance Certified Members
  • Freemason
  • Project Management Institute (PMI)
  • Association for Computing Machinery (ACM)
  • Tableau User Group (TUG)
  • SAS Users Group (SUG) Membership
  • Institute of Analytics Professionals of Australia (IAPA)

Certifications

  • Certified Public Accountant (CPA)
  • Qlik Sense Data Architect Certification - Expertise in developing high-performance data models and visualizations with Qlik
  • Certified Business Analysis Professional (CBAP)
  • SHRM Certified Professional (SHRM-CP)
  • ServSafe
  • Certified Data Management Professional (CDMP) - Skilled in database management and data storage solutions
  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Microsoft Certified: Data Analyst Associate - Proven expertise in employing Power BI tools
  • Apple Certified Associate (ACA)

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