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Skills

  • Marketing
  • Office administration
  • Scheduling and calendar management
  • School records monitoring
  • Invoice processing
  • Customer-service oriented
  • Schedule management
  • Administrative support specialist
  • Overseeing automated databases
  • Interpersonal communication

Work Experiences

  • I've had success with a variety of data collection methods.
  • Prepared for meetings by gathering all necessary materials ahead of time.
  • Provided critical software expertise for programs such as SAP and Jira across the office, including training, troubleshooting operations, optimizing usage, and developing optimal products.
  • Used a variety of data collection methods to successfully research and record data.
  • Used strong time management and organizational skills to ensure smooth and seamless operations.
  • Handled phone and email correspondence, made copies, and handled incoming and outgoing mail and faxes as part of my administrative duties.
  • Inbound phone calls, mail, and faxes were managed and directed appropriately by me.
  • All new hire, security, and temporary paperwork was organized by me.
  • Meticulously transcribed phone messages and relayed them to the appropriate personnel within 9 minutes of each call.
  • Saved over $18 by negotiating with 7 standard vendors.

Summaries

  • Vendor management and workflow optimization skills, as well as problem-solving knowledge.
  • Assistant Administrative Officer is a skilled Assistant Administrative Officer who can train new administrative professionals, support program needs, and manage projects with little supervision.
  • Executive Assistant with exceptional phone, scheduling, and documentation skills who is a hard worker and multi-tasker.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Ambitious Office Automation Clerk who knows how to use a variety of office support equipment, such as method and category.
  • Offering 3 years of experience in customer relations management.
  • QuickBooks and Microsoft Excel experts.
  • Administrative Assistant who is well-organized and dedicated and has a track record of providing excellent customer service in fast-paced environments.
  • Problem-solver with exceptional written and verbal communication abilities.
  • Customer service, client satisfaction, and team communication are all priorities for me.

Accomplishments

  • Completed
  • Recommended
  • Reviewed
  • Coordinated
  • Administration: Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.
  • Standard Worked with HR department to establish employee benefits, training, payroll and termination procedures.
  • Planned and executed all aspects of a major office headquarter move.
  • Scheduling: Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork.
  • Administration: Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
  • Planning: Arranged, scheduled and coordinated all logistics and travel itineraries for staff of 10 employees. Ensured staff was equipped with all necessary supplies and collateral for long distance travel.

Affiliations

  • National Association of Executive Assistants (NAEA)
  • International Council of Nurses
  • Meeting Professionals International (MPI)
  • Administrative Office Management Association (AOMA)
  • Office Management & Administrative Association (OMAA)
  • International Facility Management Association (IFMA)
  • Rotary International
  • Microsoft Office Specialist (MOS) Certification
  • Society of Human Resource Management
  • American Institute of Professional Bookkeepers (AIPB)

Certifications

  • Certified Data Management Professional (CDMP)
  • Certified Administrative Professional (CAP)
  • Certified Protection Officer (CPO)
  • Salesforce
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Network+
  • Administrative Specialist (CAO) Certification - category
  • First Aid/CPR Certified
  • HubSpot Sales Software Certification - 2021
  • Project Management Professional (PMP)

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