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Skills

  • Problem resolution
  • MS Office
  • Budgets
  • Budget development
  • Sales reporting
  • Relationship development
  • Cross-departmental collaboration
  • Mentoring and coaching
  • Operational improvement
  • Oral and written communication

Work Experiences

  • Was in charge of 14 accounts, which included reviewing and resolving discrepancies as well as collaborating with account holders.
  • Used consultative selling techniques to sell auto, home, life, and other insurance products to individuals and affinity groups within my assigned territory.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Answered 13 inbound calls per shift and generated quotes for callers by providing product and service information.
  • Exceeded my monthly quota by 115% and increased sales to $400K in three months, earning the title of top representative in the region.
  • Kept track of 6 employees' daily activities and devised plans to address issues that resulted in metric.
  • Listened carefully to client feedback and collaborated with the product development team to launch a groundbreaking service that is expected to generate $3 million in revenue.
  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.
  • Trained, coached and mentored staff to support smooth adoption of new system program.
  • Kept the process workspace clean and organized by working closely with employees to systemize tasks.

Summaries

  • Team leader and business manager with strong attention to detail and a persuasive communication style.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • With a decisive leadership style, she is a strong networker.
  • Team player who excels at collaborating with coworkers and industry experts to complete successful advertising projects.
  • Sales Operations Manager pays attention and is well-educated in client relations and workflow optimization.
  • Ability to process and track sales orders using CRM.
  • Multitasker, skilled communicator, and complex problem solver.
  • With 17 years of experience planning, leading, and improving performance reporting functions, I am an enthusiastic leader.
  • Customer-focused General Manager with 7 years of experience who is committed to expanding process improvement and cross-functional collaboration.
  • Looking for the next step in my career with a company that values hard work and talent.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented a sales data monitoring system, enhancing sales visibility across 10 regions and reducing reporting errors by 59%.
  • Spearheaded the adoption of a new sales analytics tool, driving a 72% increase in the quality of sales forecasting and reporting.
  • Designed tailored reporting systems that enabled each regional sales director to track performance by region, driving a 34% increase in holistic view and decision-making.
  • Product Marketing: Offered comparable product substitutions and alternative locations to clients when desired merchandise was out-of-stock.
  • Category Prepared and formatted financial project reports, budget spreadsheets and expense reports for monthly review.
  • Documented and resolved method which led to category.
  • Led a region-wide sales training initiative, resulting in a 17% improvement in team proficiency with method.
  • Standardized sales metrics across 9 departments, resulting in a 22% boost in closed deals and improved collaborative workflows.
  • Facilitated a comprehensive sales enablement program that increased the onboarding success of new hires, reducing ramp-up time by 5 days.

Affiliations

  • American Marketing Association
  • American Medical Informatics Association
  • Council of Sales Leadership and Innovation
  • Association of Strategic Account Managers (ASAM)
  • American Marketing Association (AMA)
  • Data-Driven Sales Professional Certification through category
  • Freemason
  • Association for Supply Chain Management (APICS)
  • Association of National Advertisers (ANA)
  • Association for Computing Machinery

Certifications

  • Lean Six Sigma Green Belt Certification
  • Certified Revenue Cycle Representative (CRCR)
  • CompTIA Network+
  • Certified Professional Sales Leader (CPSL) by National Association of Sales Professionals
  • CompTIA Security+
  • Microsoft Certified Solutions Expert (MCSE)
  • Google Certified in Digital Sales
  • Data-Driven Sales Management Certificate by Association of International Sales Leaders
  • Google Certified Professional Cloud Architect
  • Association for Project Management (APM)

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