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Skills

  • Student records management
  • Developing individualized success plans
  • Professional referral network
  • Mediation and crisis intervention
  • Advising software implementation
  • Team management
  • Problem resolution
  • Initiative equipment
  • Collaboration with career services
  • Individual and family support

Work Experiences

  • Analyzed student course selection.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Conducted in-depth analysis of advising outcomes, leading to the implementation of strategies that improved student retention by 28%.
  • Collaborated with the career services team to deliver joint career and academic advising, resulting in 6 new internship placements.
  • Achieved results within one year.
  • Collaborated with sales to revamp the academic probation process.
  • Boosted first-year retention rates by 79%.
  • Attracted over 13 participants.
  • Looked for industry trends on social media and through online sources.
  • Built relationships with students from diverse backgrounds.

Summaries

  • Students' socioeconomic and cultural differences are taken into account.
  • Cross-functional collaboration and process improvement, a results-oriented School Counselor and team facilitator who is skilled at coordinating and implementing IEP and 504 plans.
  • Within Miscellaneous, senior Advising Specialist and outstanding performer in client relations and strategic planning.
  • Advising Specialist with expertise in student course selection optimization and academic profiling, consistently leading to a 48% rise in students' academic success.
  • Achieved a 60% improvement in student retention by delivering personalized course recommendations and academic success strategies tailored to individual needs.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Clear understanding of stakeholder engagement and risk assessment as well as client relations training.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Advising Specialist who strengthens student-faculty relationships to foster a collaborative learning environment and improve overall academic performance.
  • Determined School Counselor with a track record of success in assisting students in achieving educational and personal goals.

Accomplishments

  • Collaborated with staff and faculty to streamline student orientation advising processes, cutting prep time by 6 hours.
  • Presented academic planning workshops to audiences of up to 5 students, receiving positive feedback from 64% of attendees.
  • Tailored individual advising plans for diverse student populations, helping improve course completion rates by 80%.
  • Played an instrumental role in advocating for new academic policies that increased student access to interdisciplinary courses.
  • Awarded Excellence Award in 2024 for highest student satisfaction in advising services, as voted by the student body.
  • Directed a series of workshops on career development and academic success, attended by over 18 students each semester.
  • Successfully guided 18 students in selecting appropriate courses, resulting in a significant decrease in drop-out rates.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Partnered with the Career Services department to align academic advising with career preparation for better post-graduation outcomes.
  • Designed and delivered interactive workshops that increased student awareness of graduation requirements by 24%.

Affiliations

  • National College Learning Center Association (NCLCA) – Attended professional development sessions on academic support systems for student success.
  • Library and Advising Professionals Association – Designed reference materials and guides for cross-functional use between advisory and library support staff.
  • Rotary International
  • Advisors Training Network – Led training sessions for new advising professionals on managing individual and group student consultations.
  • National Association of Social Workers
  • National Academic Advising Association (NACADA) – Active member since 2017, contributing to professional discussions on advising best practices.
  • American Council on Education (ACE) – Coordinated panels focusing on interdisciplinary studies and academic advising pathways.
  • American Medical Informatics Association
  • American College Personnel Association (ACPA) – Contributed to forums discussing emotional intelligence in student advising.
  • Retention and Persistence Association – Contributed research on enhancing retention of at-risk student populations through targeted advising.

Certifications

  • First Aid/CPR Certified
  • National Association for College Admission Counseling (NACAC) Transfer Counselor Certification
  • Certified Career Services Provider (CCSP) - National Career Development Association (NCDA)
  • Certified Global Career Development Facilitator (GCDF) – Center for Credentialing & Education
  • Project Management Professional (PMP) Certification for Academic Advisors
  • Educational Leadership and Administration Certification from metric
  • Transfer Advising Certification – framework
  • ServSafe
  • Certificate in Student Learning Outcomes Assessment
  • Apple Certified Associate (ACA)

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