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Skills

  • Development and delivery of staff trainings
  • Divorce and custody issues
  • Communications
  • Child welfare policy advocacy
  • Substance abuse treatments
  • Expedited service initiation
  • Process improvement
  • Project organization
  • Play therapy
  • Behavioral therapy integration

Work Experiences

  • Achieved 10% success in reconnecting children with biological families.
  • Contributed to nationwide efforts to refine therapeutic interventions.
  • Built a network of community partnerships.
  • Achieved Innovation Award for excellence in social work leadership.
  • Contributed to policy development.
  • Achieved conflict resolution without law enforcement.
  • Testified under oath as a child advocate to assist with child custody decisions in family court.
  • Built a network of community partnerships that extended client resources, saving the agency approximately $6 in outsourced services.
  • Achieved compliance within 9 weeks.
  • Secured housing, medical care, and employment for clients by collaborating with various community agencies.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Achieved a 56% boost in participation rates for underserved populations.
  • Advocated for policy changes.
  • Passionate about creating and facilitating programs that help underserved communities.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Adept at working with cross-functional teams.
  • Achieved a 80% increase in expedited services for clients.
  • Costs were consistently reduced while profits were increased.
  • Ambitious Lead Social Worker who spearheaded metric reforms at the state level, impacting over 12 families within 2023. Adept at engaging policymakers, driving improvements in child welfare laws and practices.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Collaborated with community partners to facilitate procedure, increasing resource accessibility for clients by 70%.
  • Developed and implemented policy changes leading to improvements in child welfare case outcomes by 72% over 2022.
  • Presented evidence-based guidelines to optimize referral processes, reducing client wait times by 47%.
  • Managed client documentation processes, improving reporting accuracy by 70% and ensuring adherence to regulatory standards.
  • Delivered specialized case management to high-risk populations in Boston, reducing critical incidents by 51% over 2024 period.
  • Established a data-driven approach to case planning, resulting in recognition from program for innovation in social work services.
  • Introduced expedited service initiation protocols to reduce intake time by 56% for newly referred clients.
  • Assisted in the development of electronic case management systems that automated strategic planning, increasing efficiency by 59%.
  • Collaborated with team of 15 in the development of process.
  • Developed a peer mentorship program that reduced client dropout rates by 36%, improving client retention and experience.

Affiliations

  • National Organization of Forensic Social Work (NOFSW)
  • Rotary International
  • International Council of Nurses
  • Association of Oncology Social Work (AOSW)
  • American Society of Safety Professionals
  • International Association for Social Work with Groups (IASWG)
  • International Society for Ethics in Education
  • American Marketing Association
  • National Association of Housing and Redevelopment Officials (NAHRO)
  • Clinical Social Work Association (CSWA)

Certifications

  • CompTIA Network+
  • Apple Certified Associate (ACA)
  • Ethics in Social Work Practice Certification – Texas
  • Certified Grief Recovery Specialist (CGRS) - Grief Recovery Institute
  • Board Certified Diplomate in Clinical Social Work (BCD) – American Board of Examiners in Clinical Social Work
  • Certified Addictions Counselor (CAC) - Ohio Certification Board
  • Affordable Housing Professional Certification – National Council of State Housing Agencies
  • Psychosocial Rehabilitation Certification (CPRP) – Commission for Psychiatric Rehabilitation Certification
  • Certified Clinical Trauma Professional (CCTP) - International Association of Trauma Professionals
  • Volunteer Management Certificate – National Alliance for Volunteer Engagement

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