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Skills

  • Skilled community-based case manager
  • Relationship development
  • Regulatory compliance
  • First Aid/CPR
  • Depression and anxiety specialist
  • Psychosocial assessments expert
  • Criminal justice system navigation
  • Supervision
  • Family reunification specialist
  • Cross-sector partnership-building

Work Experiences

  • Built a network of community partnerships that extended client resources, saving the agency approximately $6 in outsourced services.
  • Assessed and developed care plans.
  • Achieved results within 15 months.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved improvements in child welfare laws.
  • Looked for industry trends on social media and through online sources.
  • Conducted workshops on patient advocacy.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Coordinated care plans for individuals with chronic illnesses.

Summaries

  • Social worker with a broad understanding of social justice issues and systems that affect marginalized communities.
  • Lead Social Worker is a multi-talented Lead Social Worker who is consistently rewarded for planning and operational improvements.
  • Strengths in risk assessment and budget management backed up by Miscellaneous training.
  • Award-winning Lead Social Worker renowned for establishing a peer mentorship program that decreased client dropout rates by 19%. Adept at working with cross-functional teams to improve long-term outcomes for clients.
  • Achieved a 41% decrease in client relapse rates.
  • Patient Lead Social Worker who excels at client advocacy and has a broad understanding of community resources.
  • Adept at supervising and mentoring social workers.
  • Adept at applying trauma-informed care models.
  • Passionate about creating and facilitating programs that help underserved communities.
  • Adept at working with cross-functional teams.

Accomplishments

  • Collaborated with team of 15 in the development of process.
  • Documented and resolved process which led to system.
  • Developed a peer mentorship program that reduced client dropout rates by 36%, improving client retention and experience.
  • Played an integral role in the creation of QuickBooks that reduced recidivism rates by 71% among at-risk youth.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Conducted comprehensive needs assessments for 18 clients leading to development of tailored intervention plans based on trauma-informed care.
  • Provided advanced supervision and mentorship to 15 staff, resulting in 62% improvement in team productivity and morale.
  • Led weekly interdisciplinary team meetings to discuss complex cases and improve holistic care coordination for over 13 clients.
  • Created and monitored outcome-driven professional development programs for 3 social work professionals, increasing performance by 40%.
  • Managed client documentation processes, improving reporting accuracy by 70% and ensuring adherence to regulatory standards.

Affiliations

  • National Association of Social Workers
  • Jaycees
  • National Association of Housing and Redevelopment Officials (NAHRO)
  • Sigma Theta Tau International Honor Society of Nursing (Relevant for collaborative roles with healthcare professionals)
  • Toastmasters
  • International Society for Ethics in Education
  • Behavioral Health Practice and Policy Network (BHPPN)
  • Freemason
  • Association of Information Technology Professionals
  • Certified Health Education Specialist (CHES) Certification

Certifications

  • Certified Addictions Counselor (CAC) - Ohio Certification Board
  • Certified Grief Recovery Specialist (CGRS) - Grief Recovery Institute
  • CompTIA Network+
  • Certificate in Trauma-Informed Care - initiative
  • Cisco Certified Network Associate (CCNA)
  • Certified Social Work Case Manager (C-SWCM) – framework
  • Affordable Housing Professional Certification – National Council of State Housing Agencies
  • Ethics in Social Work Practice Certification – Texas
  • Licensed Clinical Social Worker (LCSW) - method
  • Board Certified Diplomate in Clinical Social Work (BCD) – American Board of Examiners in Clinical Social Work

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