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Skills

  • Regulatory compliance
  • Customer service
  • Knowledge of chronic illness care
  • Health and safety protocol adherence
  • Home exercise program facilitation
  • Business operations
  • Effective communication with families and doctors
  • State regulations knowledge
  • First Aid and CPR certification
  • Client transportation logistics

Work Experiences

  • Improved my skills by actively participating in employee trainings and enrolling in classes to improve client relations.
  • Collaborated with hospice teams.
  • Prepared tasty, nourishing meals for patients with metric and category conditions to promote better nutrition.
  • Applied proper dressing techniques.
  • Achieved a 16% reduction in transferable illnesses among clients.
  • Achieved 38% adherence to necessary medical visits.
  • Aided in the rehabilitation of post-surgical clients.
  • Collaborated with families.
  • Aimed at improving independence in ADLs.
  • Gave patients procedure and method medications while keeping an eye out for negative side effects.

Summaries

  • Adept at balancing the needs of multiple patients.
  • In a fast-paced environment, punctual individual enthusiastically handles numerous tasks, including quality assurance and budget management.
  • Assist patients with empathetic, personal care, promoting comfort and support.
  • Addressed other dietary restrictions.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • In-Home Healthcare Aide is a multi-talented In-Home Healthcare Aide who is consistently rewarded for planning and operational improvements.
  • Cooking meals, organizing schedules, and updating documentation are all skills I have.
  • Attentive and caring healthcare aide.
  • In-Home Healthcare Aide is a caring individual who is committed to providing comprehensive personal support.
  • Adept at handling the physical demands of patient care, utilizing safe lifting and transfer techniques to reduce injury risks for both patients and caregivers.

Accomplishments

  • Collaborated with procedure to ensure accurate medication reconciliation and patient safety when transitioning from hospital to home care.
  • Trained family members on how to properly assist with daily care activities, improving patient comfort and family satisfaction scores by 55% at metric.
  • Praised for maintaining elevated hygiene standards during home care visits, contributing to a 2% reduction in patient infections over two years.
  • Implemented emergency protocols in 2019 during a severe medical incident, ensuring prompt medical intervention and contributing to a positive patient outcome.
  • Successfully managed schedules for transportation to doctor appointments, ensuring timely access to care for 8 patients.
  • Successfully deescalated potentially distressing situations for dementia and Alzheimer's patients, using calming techniques that reduced agitation by 26%.
  • Played an instrumental role in reducing patient falls by 45% through careful monitoring, assisting with transfer techniques, and using mobility aids.
  • Collaborated with a multidisciplinary team to assess patients’ needs, aligning care services that contributed to a 44% improvement in patient satisfaction scores at Portland.
  • Supported post-operative patients with mobility and hygiene assistance, contributing to a quicker recovery and reduced risk of complications in 3 cases.
  • Supported 5 patients with chronic illness by managing adherence to long-term medication regimens, avoiding potential complications and hospitalizations.

Affiliations

  • National Association for Home Care & Hospice (NAHC)
  • Society of Human Resource Management
  • American Association of Healthcare Administrative Management (AAHAM)
  • Association for Home Caregivers Development and Education
  • Certified Nursing Assistants Network (CNAN) – Professional Care Support
  • Occupational Therapy Association (OTA) – ADLs Skill-Training Member
  • Patient-Centered Outcome Research Institute (PCORI) – In-home Health Research Collaborations
  • American Health Care Association (AHCA) – Advocator for High-Quality Patient Care
  • Partnership for Home Health Quality Innovation
  • Association of Information Technology Professionals

Certifications

  • First Aid Certification Vantage, 2017
  • Fall Prevention Specialist Certification - Vantage
  • Certified Nursing Assistant (CNA) - Illinois
  • Certified Public Accountant
  • Chronic Disease Self-Management Program (CDSMP) – Harbor & Co.
  • Certified Geriatric Nursing Assistant (CGNA) – North Carolina
  • Health Education Specialist Certification (CHES) – standard
  • Certified Hospice and Palliative Nursing Assistant (CHPNA) - Hospice and Palliative Credentialing Center
  • Post-Surgical Care and Recovery Workshop – process
  • ServSafe

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