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Skills

  • Marketing strategy for cultural events
  • Team building
  • Operational improvement
  • Relationship development
  • Event planning and execution
  • Interactive visitor survey design
  • Business operations
  • First Aid/CPR
  • Customer service and visitor engagement
  • Public speaking and presentation

Work Experiences

  • Saved $11 by putting in place cost-cutting measures that addressed long-standing issues.
  • Aided in the research and discovery of exhibit pieces, collaborating with historians and specialists to verify authenticity, leading to Innovation Award recognition.
  • Assisted in grant applications for upcoming exhibitions, contributing research and data that secured $13 in funding for 2023.
  • Contributed to brochures for exhibitions.
  • Assisted in developing labels, brochures, and signage for exhibitions, contributing to a more engaging visitor experience that increased guest satisfaction ratings by 73%.
  • Achieved 54% growth in attendance.
  • Used approved solvents and cleansers to prepare items for display.
  • Achieved 100% accuracy in record-keeping.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Coordinated the dismantling of exhibitions.

Summaries

  • Multitasker with a methodical approach and excellent time management skills.
  • Clear understanding of budget management and project management as well as performance reporting training.
  • Coordinated complex exhibit installations and logistics.
  • Contributed to the acquisition of 55% more exclusive works for exhibitions.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Contributed to an increase in visitor reviews.
  • Coordinated damage-free delivery of artifacts.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Contributed to a 82% increase in visitor satisfaction.
  • Coordinated with the marketing team on social media efforts.

Accomplishments

  • Resolved product issue through consumer testing.
  • Developed promotional campaigns targeting local and international audiences, increasing exhibition attendance by over 29% over 6 months.
  • Provided training on artwork handling procedures, upskilling volunteers and reducing artwork handling injuries by 74%.
  • Assisted in creating and launching virtual exhibition experiences using Workday, broadening the exhibit’s accessibility by 76%.
  • Managed ticket sales and registrations during events accommodating over 16 guests, while maintaining an 74% satisfaction rate.
  • Designed a new feedback protocol for visitors, leading to a 40% increase in actionable insights used to optimize future exhibits.
  • Prepared post-event reports that analyzed visitor engagement metrics, leading to strategic improvements in future exhibition planning.
  • Collaborated with technical teams to implement 3D mapping software, reducing exhibition setup time by 41%.
  • Orchestrated installation and dismantling schedules for over 6 artists’ exhibitions, ensuring timely project completions.
  • Utilized Asana for digital inventory management, ensuring accurate tracking of over 5 museum artifacts.

Affiliations

  • Exhibition Lighting Professionals Association (ELPA)
  • American Institute for Conservation of Historic and Artistic Works (AIC)
  • International Ticketing Association (INTIX)
  • Arts & Business Council of Boston
  • International Association of Auditorium Managers (IAAM)
  • Freemason
  • Toastmasters
  • American Marketing Association
  • College Art Association (CAA)
  • Society for Experiential Graphic Design (SEGD)

Certifications

  • Google Certified Professional Cloud Architect
  • Certificate in Collections Management - procedure
  • Apple Certified Associate (ACA)
  • CompTIA Security+
  • Visitor Engagement and Experience Management Certificate - Brightline
  • Advanced Diploma in Museum & Gallery Studies - initiative
  • Exhibition and Event Management Certification - Vantage
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Risk Management for Exhibitions Certification - Northwind
  • Certificate in Digital Marketing for Museums - Vantage

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