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Skills

  • First Aid/CPR
  • Searches
  • Case management system implementation
  • Asset recovery
  • Process improvement
  • Cross-department collaboration
  • Corruption investigation and prevention
  • Regulatory compliance
  • Team management
  • Digital case file management

Work Experiences

  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Conducted interviews with 15 employees using advanced interviewing techniques, leading to prompt resolutions of sensitive issues.
  • Achieved system.
  • Conducted joint investigations.
  • Conducted routine spot audits and inspections across 5 departments to ensure compliance with internal policies and procedures.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Achieved Employee of the Year for Excellence in Internal Investigations.
  • Completed the task in under the past year.
  • Transported Tableau to the past year customer locations.
  • Developed an investigative framework.

Summaries

  • Accomplished investigator with extensive experience.
  • Clear understanding of workflow optimization and performance reporting as well as workflow optimization training.
  • Collaborative problem solver with a proven ability to train junior investigators on advanced interviewing techniques, improving their efficiency by 32% and ensuring accurate and timely case resolutions.
  • Continuously improved processes.
  • Collaborative team member skilled in facilitating internal workshops.
  • Created detailed documentation.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Conducted collaborative cross-departmental audits.
  • Strengths in process improvement and cross-functional collaboration backed up by Miscellaneous training.
  • Compiling information for investigations and documenting evidence is something she excels at.

Accomplishments

  • Promoted investigative best practices throughout the company by spearheading 9 collaborative initiatives aimed at continuous improvement.
  • Delivered 8-hour training sessions on ethical standards and legal guidelines, enhancing department compliance and reducing future infractions by 56%.
  • Achieved Top Performer for reducing overall compliance discrepancies by 55%.
  • Investigated 18 misconduct cases, leading to a 74% reduction in policy violations within compliance.
  • Researched and compiled in-depth reports on internal investigations, ensuring consistency with federal and state regulatory requirements and mitigating future risks.
  • Used investigative software tools like Tableau to manage data collection and case workflow, improving accuracy and investigation timelines by 71%.
  • Increased transparency by initiating 3 monthly intra-departmental meetings centered around potential compliance improvements.
  • Designed and conducted internal audits that analyzed operational practices and identified risk exposure, leading to 54% more compliant operations.
  • Initiated corrective action plans stemming from audit findings, which reduced future non-compliance incidents by 80%.
  • Resolved 3 cases involving violations of ethical standards by applying advanced investigative methodologies.

Affiliations

  • Jaycees
  • International Association of Chiefs of Police (IACP)
  • Certified Law Enforcement Analyst (CLEA)
  • Rotary International
  • Society of Women Engineers
  • Certified Fraud Examiner (CFE) Certification, Association of Certified Fraud Examiners
  • International Association of Financial Crimes Investigators (IAFCI)
  • American Society for Industrial Security (ASIS) International
  • John Reid & Associates – Advanced Interviewing Techniques Certification
  • Ethics & Compliance Initiative (ECI)

Certifications

  • Legal and Ethical Issues in Policing Certificate by process
  • Certified Internal Auditor (CIA) by the Institute of Internal Auditors (IIA)
  • Advanced Certification in Investigative Techniques by AICPA
  • Certified Business Analysis Professional (CBAP)
  • Advanced Professional Investigator (API) by Summit Group
  • Apple Certified Associate (ACA)
  • Fraud Identification and Prevention Certification by method
  • CompTIA A+ Technician
  • Certified Public Accountant
  • Certified Protection Professional (CPP) by ASIS International

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