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Skills

  • Facilities management
  • Event coordination
  • Conflict resolution
  • Curriculum design
  • Day Trips
  • Volunteer Recruitment
  • Equipment maintenance
  • Safety standards and protocols
  • Stakeholder engagement
  • Collaborative Leadership

Work Experiences

  • Collaborated with sales staff to assess newly formed troops, provide administrative support, and communicate with new volunteers, troop members, and families.
  • Planned weekly activities for the assigned group and facilitated smooth transitions so that everyone arrived on time.
  • Achieved measurable progress for 10% of participants.
  • Achieved 2% improvement in participant leadership competencies.
  • Took part in all group activities, focusing on making camp enjoyable for the campers, teaching skills, providing encouragement, and facilitating opportunities for camper interaction.
  • Addressed and mitigated disputes among members.
  • Achieved zero logistical issues.
  • Collaborated with parents and caregivers to ensure personalized support for troop members, resulting in a 73% satisfaction rating in troop communication feedback surveys.
  • Developed expertise in HubSpot to assist new troops in taking charge of pre-planned meetings, calendar planning, and family communication.
  • Championed environmental conservation efforts among troop members, resulting in 18 projects completed with lasting environmental improvements across Chicago.

Summaries

  • Within Miscellaneous, senior Troop Leader and outstanding performer in stakeholder engagement and risk assessment.
  • Troop Leader with 18 years of successful stakeholder engagement and quality assurance experience.
  • Costs were consistently reduced while profits were increased.
  • Troop Leader is a multi-talented Troop Leader who is consistently rewarded for planning and operational improvements.
  • Boosted parent and caregiver engagement by 47%.
  • Understanding and execution of budgetary, safety, and administrative requirements.
  • Co-led successful regional events.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • High-energy Recreational Leader who excels at creating exciting calendar events while balancing budgetary constraints and community needs.
  • Boosted engagement from parents and caregivers by 38%.

Accomplishments

  • Resolved product issue through consumer testing.
  • Successfully managed risk assessment and mitigation during outdoor troop activities, reducing incidents by 44% over 6 months.
  • Actively engaged in stakeholder communication, fostering partnerships that secured 11 in sponsorships and grants for troop activities.
  • Led 8 scouts through a comprehensive merit badge program, culminating in a 67% overall achievement rate within three years.
  • Guided 13 scouts through civic engagement projects, resulting in positive recognition from local stakeholders and a 75% satisfaction improvement.
  • Collaborated with team of 9 in the development of standard.
  • Guided 11 scouts towards receiving the Outstanding Service Award, boosting troop performance and individual achievement by 22% over several months.
  • Facilitated conflict resolution strategies among troop members, reducing disputes by 23% and improving team cohesion.
  • Collaborated with local organizations to source educational workshop opportunities, benefiting 8 troop members with diverse learning experiences.
  • Coordinated large-scale campouts for 10 scouts, managing all event logistics and securing 23% positive feedback from participants.

Affiliations

  • Council on Youth Leadership - Volunteer Team Leader and Mentor
  • Girl Scouts of the USA (GSUSA) - Troop Leader Member
  • American Society of Safety Professionals
  • Jaycees
  • International Council of Nurses
  • Lions Club
  • Association for Talent Development (ATD) - Member and Facilitator for Youth Workshops
  • Project Management Institute
  • Parent-Teacher Association (PTA) - Youth Volunteer Coordinator
  • Scouting Alumni & Friends - Event Organizer and Mentor Program Lead

Certifications

  • First Aid/CPR Certified
  • SHRM Senior Certified Professional (SHRM-SCP)
  • SafeSport Trained Certification – U.S. Center for SafeSport
  • Outdoor Leadership and Sustainable Practices Certification (NOLS - National Outdoor Leadership School)
  • Certified in Leadership Development and Succession Planning (Cedar Works)
  • Certified Business Analysis Professional (CBAP)
  • Volunteer Leadership Training Certification (Girl Scouts of the USA)
  • Salesforce
  • CompTIA A+ Technician
  • Google Certified Professional Cloud Architect

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