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Skills

  • Budget management and fundraising
  • Stress management techniques
  • Orientation program design
  • Social media marketing
  • Event planning
  • First Aid/CPR
  • Cross-departmental collaboration
  • Supervision
  • Cultural Sensitivity and Awareness
  • Problem resolution

Work Experiences

  • Created and distributed detailed campus navigation material.
  • Saved $17 by putting in place cost-cutting measures that addressed long-standing issues.
  • Assisted in the development of a campus-wide orientation application that centralized event schedules, reducing inquiries by 75% within the first week.
  • Achieved an attendee satisfaction rate of 37%.
  • Created targeted communications via email and social media.
  • Achieved Top Performer for outstanding peer leadership.
  • Created a sense of belonging for over 18 new students.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Achieved President's Club for outstanding peer leadership in recognition of innovative orientation strategies that improved retention rates by 55% over two years.
  • Achieved a 85% increase in engagement.

Summaries

  • Authors speeches, press releases, and marketing materials with ease.
  • Customized orientation programs.
  • Contributed to a 60% increase in student leadership program attendance.
  • Adept at team leadership and conflict resolution.
  • Adept at conflict resolution and crisis management.
  • Co-led resource workshops during Welcome Week.
  • Costs were consistently reduced while profits were increased.
  • Coordinated Welcome Week events for a diverse student body.
  • Conducted leadership-building workshops.
  • Achieved a 53% improvement in programming satisfaction.

Accomplishments

  • Successfully piloted hybrid online and in-person events, accommodating more than 15 students and ensuring seamless participation.
  • Collaborated with the Office of Student Life to assess and refine feedback systems, achieving a 27% boost in overall satisfaction with Welcome Week events.
  • Documented and resolved system which led to process.
  • Collaborated with team of 15 in the development of system.
  • Worked closely with university administrators to establish Welcome Week schedules, ensuring adherence to university guidelines and optimal student experience.
  • Facilitated daily orientation group sessions for 5 first-year students, offering insights into campus resources, policies, and study opportunities.
  • Helped develop a sustainable planning process for reducing event waste, minimizing carbon footprint and enhancing sustainability awareness among 11 students.
  • Redesigned Welcome Week peer-mentorship program, improving student learning outcomes by incorporating workshops that foster peer-to-peer connections.
  • Utilized metric to organize and monitor multiple event venues during Welcome Week, ensuring smooth coordination between over 17 locations.
  • Collaborated with product to secure 6 corporate sponsors for Welcome Week, reducing event equipment costs by 19%.

Affiliations

  • Fundraising & Sponsorship for Events Workshop - Certificate Holder 2018
  • Student Organization Leadership Development Forum - Speaker
  • International Council of Nurses
  • Association for Computing Machinery
  • First Year Connections Advisory Council - Resource Coordinator
  • Society of Women Engineers
  • Association of Fraternity/Sorority Advisors (AFA) - Affiliate Member
  • Campus Life and Student Engagement Association - Board Member
  • Peer Mentor Exchange Program - Cross-Department Cooperation Lead
  • Student Leadership Conference (SLC) - Presenter on Conflict Resolution Techniques 2019

Certifications

  • American Red Cross Adult and Pediatric First Aid/CPR/AED Certification
  • Leadership in Student Affairs Certificate - NASPA
  • Certified Business Analysis Professional (CBAP)
  • CompTIA A+ Technician
  • Critical Incident Stress Management (CISM) Certification - International Critical Incident Stress Foundation
  • Certified Student Leadership Facilitator - LeaderShape Institute
  • Cisco Certified Internetwork Expert (CCIE)
  • Microsoft Certified Systems Engineer (MCSE)
  • Crisis Management and Resilience Certification - International Association of Emergency Managers (IAEM)
  • Volunteer Leadership Training Certificate - Points of Light Institute

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