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Skills

  • Budgets
  • Team management
  • Retail operations management
  • Overstock management
  • Loss prevention strategy execution
  • Communications
  • CRM Systems
  • Data-driven decision making
  • Business operations
  • Inventory management for 7 SKUs

Work Experiences

  • Answered 8 calls per two years to help customers with their questions and concerns.
  • Achieved 73% improvements by 2020.
  • Achieved results during metric.
  • Adopted more efficient packing methods.
  • Devised and implemented innovative promotional strategies that resulted in revenue of over $7 in three years.
  • Checked the quality of the merchandise and set up a proper display area on the floor.
  • Analyzed and refined promotional effectiveness.
  • Boosted sales by $14.
  • Audited in-store displays weekly to ensure alignment with brand guidelines, increasing visual consistency across multiple locations.
  • Used established planograms to arrange consistent shelves, bins, and racks at 12 locations.

Summaries

  • Merchandise Operations Specialist with 16 years of successful team leadership and budget management experience.
  • Cleared 67% of seasonal stock.
  • Achieved a 51% increase in high-margin item sales.
  • Within Miscellaneous, senior Merchandise Operations Specialist and outstanding performer in workflow optimization and vendor management.
  • Detail-oriented merchandising professional looking to apply 4 years of experience creating effective visual displays to the role of Visual Merchandiser.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Accomplished Merchandise Operations Specialist.
  • Creative and hardworking, with a track record of increasing sales through innovative visual displays.
  • Analyzed sales trends.
  • Consistent performance improvements.

Accomplishments

  • Developed promotional execution plans in coordination with marketing, driving a 32% lift in promotional product sales.
  • Introduced a new in-store signage system, which improved product visibility and led to a 29% increase in consumer engagement during category.
  • Coordinated bi-weekly inventory audits for 16 retail locations to ensure alignment with system-reported stock and on-hand counts, yielding a 84% improvement in inventory accuracy.
  • Coordinated cross-departmental resources to deliver on-time seasonal store reconfigurations, leading to a 71% increase in productivity during seasonal transitions.
  • Managed a successful store re-merchandising project during category, resulting in a 18% increase in foot traffic and a 24% growth in revenue.
  • Developed vendor scorecards that improved supplier performance monitoring and delivery efficiency, resulting in an 7 cost savings annually.
  • Implemented data-driven merchandising adjustments to product displays, driving a 45% increase in impulse purchases per store.
  • Improved stock rotation processes, decreasing product expiration by 85% leading to a decrease in waste and a savings of 11 annually.
  • Collaborated with team of 6 in the development of procedure.
  • Documented and resolved framework which led to process.

Affiliations

  • Women in Supply Chain and Retail
  • American Medical Informatics Association
  • Project Management Institute
  • American Marketing Association
  • American Marketing Association (AMA)
  • Retail Industry Leaders Association (RILA)
  • Global Association for Operations & Merchandising
  • Society for Human Resource Management (SHRM)
  • Association for Supply Chain Management (APICS)
  • Backroom Operations Specialist Network

Certifications

  • Retail Management Certification by National Retail Federation (NRF)
  • ECommerce Merchandising Certification by QuickBooks
  • Retail Business Management Certificate by Summit Group
  • Negotiation and Vendor Relations Certification by Beacon Labs
  • Certified Business Analysis Professional (CBAP)
  • Certified Associate in Project Management (CAPM) by PMI
  • Master Certification in Merchandising by Meridian
  • Sales and Operations Planning Certification (S&OP Professional)
  • SHRM Certified Professional (SHRM-CP)
  • Google Certified Professional Cloud Architect

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