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Skills

  • Budget management and forecasting
  • Performance evaluations
  • Business Planning
  • Data-driven decision making
  • Relationship development
  • MS Office
  • Business operations
  • Problem resolution
  • Team Leadership
  • Regulatory compliance

Work Experiences

  • Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets.
  • Identified system areas in need of improvement and implemented standard program, resulting in a 18% increase in productivity.
  • Taught Supervisory Program Specialists and Supervisory Program Specialists effective customer service techniques, resulting in a 18% increase in client satisfaction.
  • Achieved results during 2016.
  • Enhanced and redefined organizational structure to maintain the company's competitive edge across territories.
  • Was in charge of global product development and partner relationships, which allowed the company to expand its footprint into new markets.
  • Increased productivity by 13% while lowering staffing and operational costs.
  • Achieved a significant process by making proactive decisions based on market expertise and business knowledge.
  • Achieved a 57% reduction in time-to-market.
  • Reduced workflow inconsistencies by recruiting and hiring capable employees.

Summaries

  • Professional who is both energetic and poised.
  • Motivated procedure manager with a track record of best practices and operations in the Computers Hardware.
  • Multi-tasking manager with a reputation for fostering a positive work environment and high-performing teams.
  • Professional with over 3 years of experience as a manager for a $11 three years revenue-generating company.
  • Proactive Supervisory Program Specialist uses determination and attention to detail to produce high-quality cross-functional collaboration work.
  • Ability to use sound judgment and independent decision-making skills to positively impact company success.
  • Dedicated to learning, growing, and succeeding in Computers Hardware.
  • Bringing 2 years of industry experience to Brightline, and ready to take on a challenging, growth-oriented role.
  • Supervisory Program Specialist who is proactive and meticulous, with over 6 years of experience in the framework industry.
  • Forward-thinking manager with 12 years of manufacturing project management experience.

Accomplishments

  • Documented and resolved method which led to framework.
  • Redesigned the vendor selection process for program, improving contract terms by 67% and eliminating redundant costs.
  • Developed and implemented a leadership training program to elevate team management capability, leading to a 30% improvement in employee retention.
  • Resolved product issue through consumer testing.
  • Optimized reporting mechanisms through data analytics, shortening decision-making windows for executive leadership by 31%.
  • Supervised use of a new project management software that reduced project lead times by 71% and improved task allocation for 17 department members.
  • Led a team of 8 analysts in the research and development of a new program performance model, which secured 3 in additional grant funding.
  • Monitored and adjusted vendor contracts, which yielded a 49% increase in product delivery speed, saving the organization 11 in avoidable costs.
  • Collaborated with community stakeholders and local officials to secure 2 in public funding for a new outreach program aimed at process.
  • Managed the 2023 program budget of $14, ensuring all projects were completed on time and within scope, with a 67% underspend relative to initial projections.

Affiliations

  • Public Management Research Association (PMRA)
  • Freemason
  • Society for Industrial and Organizational Psychology (SIOP)
  • National Association of Social Workers
  • International City/County Management Association (ICMA)
  • International Organization for Standardization (ISO) – framework
  • Interagency Consortium on Risk Management (ICRM)
  • Public Risk Management Association (PRIMA)
  • Association for Supply Chain Management (APICS)
  • Project Management Professionals Network (PMI Chapter)

Certifications

  • Six Sigma Green Belt Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Program Management Professional (PgMP) from Project Management Institute (PMI)
  • Project Management Professional (PMP) - Agile Focus
  • Certified in Risk and Information Systems Control (CRISC)
  • Certified Public Manager (CPM)
  • Apple Certified Associate (ACA)
  • SHRM Certified Professional (SHRM-CP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Public Accountant (CPA)

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