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Skills

  • Pharmacy operations management
  • Digital tools for patient tracking
  • Electronic medical record systems
  • Complex treatment administration
  • HIPAA compliance
  • Relationship building and retention
  • Seasoned in medical clinical procedures
  • Cross-departmental collaboration
  • Ensuring medication safety
  • Chronic disease management

Work Experiences

  • Advocated for patient-centered care by providing comprehensive education around infusion therapy benefits and risks, contributing to an increase in informed consent rates.
  • Achieved a 48% improvement in patient outcomes.
  • Audited by regulatory bodies in 2021.
  • Achieved zero infusion cancellations for 2020.
  • Achieved reduced costs.
  • Achieved performance goals for patient outcomes.
  • Was in charge of ordering all pharmacy supplies and keeping track of inventory levels.
  • Adjusted dosage calculations.
  • Administered IV infusion therapies for a variety of conditions, demonstrating expertise in handling a wide range of biologics and complex drug regimens.
  • Was in charge of all financial transactions and management functions, as well as the strategic management of the $2 operating budget.

Summaries

  • Achieved a 28% increase in tracking accuracy.
  • Costs were consistently reduced while profits were increased.
  • Within Miscellaneous, senior Infusion Coordinator and outstanding performer in quality assurance and performance reporting.
  • Achieved a 70% reduction in patient complications.
  • Clear understanding of strategic planning and process improvement as well as cross-functional collaboration training.
  • Hope to help Summit Group achieve even greater success by leveraging my personal skill set and proactive demeanor.
  • Entry-level Pharmacy Manager with exceptional stakeholder engagement and quality assurance knowledge.
  • Develop and lead an office staff that is productive and efficient.
  • Achieved $18 savings in medication waste.
  • Healthcare administrator with a track record of providing high-quality healthcare services to patients.

Accomplishments

  • Standardized medication labeling system across the clinic, reducing medication administration time by 43% and lowering error rates.
  • Monitored and documented adherence to infusion pump safety, ensuring 32% compliance with regulatory guidelines.
  • Led team efforts to train staff on the latest infusion pumps and digital tracking systems, elevating patient care and improving data accuracy by 69%.
  • Developed specialized protocols for biologic infusions to manage high-risk patient populations, resulting in a 61% decrease in infusion reactions.
  • Key contributor to the development of electronic documentation templates for infusion workflow, enabling a 67% reduction in charting time.
  • Championed continuous improvement initiatives that resulted in a 22% increase in patient satisfaction as reflected in post-infusion surveys.
  • Streamlined patient intake and documentation procedures, resulting in a 77% reduction in patient wait times.
  • Collaborated with team of 13 in the development of framework.
  • Collaborated with hospitalists and case managers to ensure timely and safe hospital-to-home transitions, enhancing continuity of care for post-discharge infusion patients.
  • Implemented a new infusion scheduling system that optimized resource usage, increasing staff efficiency by 61%.

Affiliations

  • National Home Infusion Association (NHIA)
  • Certified Case Manager (CCM) Credential
  • Freemason
  • Association for Computing Machinery
  • Emergency Nurses Association (ENA)
  • Certified Registered Nurse Infusion - CRNI® Credential
  • Lean Six Sigma Green Belt Certification for Healthcare ITIL
  • American College of Healthcare Executives (ACHE)
  • Healthcare Financial Management Association (HFMA)
  • American Society of Health-System Pharmacists (ASHP)

Certifications

  • Pediatric Advanced Life Support (PALS), 2021, Cedar Works
  • Certified Infusion Healthcare Provider, 2022, Lakeside Partners
  • Medication Administration Certification - 2023, Meridian
  • CompTIA A+ Technician
  • Infection Control Certification (CIC), 2019, Cedar Works
  • Oncology Certified Nurse (OCN) – 2020
  • CompTIA Security+
  • Google Certified Professional Cloud Architect
  • CompTIA Network+
  • Cisco Certified Network Associate (CCNA)

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