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Skills

  • Accomplished manager
  • Multinational budget oversight
  • Managing international partnerships
  • Sales reporting
  • Cross-cultural conflict resolution
  • Direct sales
  • Forecasting global market trends
  • Global brand awareness initiatives
  • B to B sales
  • Reducing shipping costs through contract negotiations

Work Experiences

  • Implemented HubSpot to streamline process procedures and framework tasks.
  • Averaged 4 sales calls closed each quarter.
  • Hired 15 sales representatives over a one year period.
  • Organized sales meetings for the staff to talk about development strategy, best practices, and process improvements.
  • Communicated with customers, management, and the sales team to better understand their needs and make recommendations.
  • Efficiently resolved all vendor and account issues while exceeding sales quotas by 7%.
  • Increased retail sales volume in my assigned territory by 9% through strategic budgeting and product promotion.
  • Achieved an industry-leading initiative by applying strategic metric industry knowledge and leadership skills.
  • Had weekly meetings with Assistant International Business Managers to figure out how to get around sales roadblocks.
  • Increased profits by providing excellent customer service, adhering to established procedures, and thoroughly reviewing sales reports.

Summaries

  • Successful Sales Manager with 12 years of experience in developing and increasing procedure sales.
  • Strict Assistant International Business Manager with category supervisory experience of 14 years.
  • Exceptional at spotting and profiting from new market trends and revenue opportunities.
  • Accomplished in deploying global CRM systems, optimizing cross-border communication, and achieving client satisfaction increases by 58% in 9 international markets.
  • Achieved 68% growth of market share.
  • By providing support and attentive service, I am diligent in building and retaining accounts.
  • Achieved growth within the first 15 quarters.
  • Clear understanding of data analysis and team leadership as well as process improvement training.
  • Tenacious manager with a strategic and analytical approach to problem-solving, customer acquisition, and profit goals.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Collaborated with governmental organizations in framework to secure trade permits, decreasing lead times by 14 weeks for key product launches.
  • Expanded the organization’s presence into program, establishing strategic distribution channels that increased sales revenue by 72%.
  • Led successful CRM system implementation for international markets, improving client data accuracy and increasing client engagement by 76% %.
  • Reduced logistics expenses by 19% by optimizing routes and consolidating shipments in the system.
  • Analyzed overseas market trends in Atlanta, resulting in a 77% increase in market share within 2019.
  • Hedged foreign currency risks, saving up to $8 per quarter through efficient exchange rate forecasting and financial planning.
  • Developed and overseen global budgeting processes which resulted in annual savings of $15 across all international projects.
  • Reduced customs clearance times in Chicago by 8 weeks by working closely with logistics and ensuring all documentation compliance standards were met.
  • Collaborated with team of 18 in the development of program.
  • Implemented robust project tracking systems for global teams, cutting project delivery times by 37% across 6 countries.

Affiliations

  • Lions Club
  • International Business Association (IBA)
  • National Association of Small Business International Trade Educators (NASBITE)
  • International Association of Restructuring, Insolvency & Bankruptcy Professionals (INSOL)
  • Association of Certified International Investment Analysts (ACIIA)
  • Association of International Trade and Export Growth
  • Rotary International
  • Society for International Development (SID)
  • International Council of Nurses
  • American Marketing Association

Certifications

  • Finance for International Business Certificate from Beacon Labs
  • Negotiating International Contracts from process
  • CompTIA Network+
  • Certificate in International Business Communication from Beacon Labs
  • Foreign Market Analysis Certificate from Cedar Works
  • ISO 9001 Quality Management Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Export Compliance Certification Program (ECCP) from Beacon Labs
  • International Shipping and Logistics Certification from Beacon Labs
  • Certificate in International Trade Law from system

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