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Skills

  • Safe food handling
  • Event logistics
  • Prioritizing
  • Compliance standards
  • Upselling techniques
  • Deboning meat
  • Table setting
  • Workflow planning
  • Product stocking
  • Cash handling expert

Work Experiences

  • Won
  • Was in charge of 10 store employees.
  • Created event quotes and proposals, as well as negotiating with clients.
  • Was responsible for handling products and equipment in accordance with safety and sanitation regulations.
  • Had planned ahead.
  • Salads, appetizers, and cold dishes, as well as portioned desserts and brewed coffee, were all prepared by me.
  • Heavy pallet loads of cases, boxes, and bags were broken down by me.
  • Followed all health and sanitation rules and regulations.
  • Solved
  • Completed cash transactions in a timely and accurate manner.

Summaries

  • Service-driven
  • Successfully managed event planning activities from beginning to end while fully incorporating clients' special requests and sticking to budgets.
  • In FOH and BOH operations, a competent and capable team member.
  • Workflow optimization expert
  • Versatile
  • Catering Coordinator with 14 years of experience in the catering industry looking to add value to a Catering Coordinator role.
  • Deadline-driven
  • Offering superior budget management and quality assurance abilities as well as 2 years of experience.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Dedicated to learning, growing, and succeeding in Food and Beverage.

Accomplishments

  • Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
  • Successfully led catering team at program, ensuring timely food service for 5 attendees while adhering to strict dietary requirements.
  • Won “system” Award for metric.
  • Consistently met or exceeded monthly event booking quotas, booking and coordinating 2 events per the past year.
  • Authored post-event analysis reports detailing service outcomes, challenges faced, and improvement recommendations for future events.
  • Oversaw store renovation and expansion project, which increased revenue by 16%.
  • Developed comprehensive catering menus customized to clients' dietary and budget preferences, increasing client retention by 31%.
  • Ensured compliance with local labor laws by meticulously coordinating staff shifts, successfully reducing overtime costs at events.
  • Trained catering staff on efficient event execution, leading to improved service accuracy and decreased order fulfilment time by 24%.
  • Consistently held the position of best performing store in the region.

Affiliations

  • Society for Hospitality and Foodservice Management (SHFM)
  • Institute of Food Technologists (IFT)
  • Freemason
  • Association for Computing Machinery
  • Local Chamber of Commerce Event Planning Committee
  • Event Planning and Management Career Group
  • Hospitality Industry Professionals Organization
  • National Restaurant Association (NRA)
  • SafeServ Food Protection Manager Certification
  • American Hotel and Lodging Association (AHLA)

Certifications

  • CompTIA Network+
  • Certificate in Event Budgeting and Financial Management
  • Certified Hospitality Supervisor (CHS) by Cedar Works
  • Food Waste Reduction and Sustainability Certification
  • Digital Marketing Certification for Hospitality by standard
  • SHRM Certified Professional (SHRM-CP)
  • Advanced Food Service and Event Planning Certificate
  • Certified Event Planner (CEP) by Summit Group
  • Customer Service and Communication Training Certificate
  • Apple Certified Associate (ACA)

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