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Skills

  • Handling Visitor Feedback and Improving Experiences
  • Problem resolution
  • Communications
  • Project organization
  • Supervision
  • Team building
  • Accessibility in Historical Interpretation
  • Interpretive Program Development
  • Artifact restoration techniques
  • Audio Guide Script Writing

Work Experiences

  • Achieved a 41% customer satisfaction rating through engaging storytelling and audience interaction during historical site tours at Seattle.
  • Educated groups about key historical events and current preservation strategies with polished presentations.
  • Looked for industry trends on social media and through online sources.
  • Looked into news, government, and church archives to find out more about significant events.
  • Collaborated on an award-winning exhibition.
  • Achieved a circulation of over 6.
  • Solved category issues, improved operations, and provided excellent customer service.
  • Advised 8 tourism boards and governmental bodies on historical preservation, contributing to the regional recognition of framework.
  • Transported QuickBooks to one year customer locations.
  • Researched and outlined historical details about economic, social, and political events in order to broaden my understanding of various geographic areas and cultural shifts.

Summaries

  • Accomplished in researching underrepresented historical events.
  • Collaborative professional with a background in curating indigenous history exhibits.
  • Boosted public attendance by 44%.
  • Achieved 53% higher visitor engagement.
  • Costs were consistently reduced while profits were increased.
  • Boosted off-season site attendance by 70%.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Adept at multimedia production.
  • Adept at digital video production.
  • Conducted thorough primary source analysis.

Accomplishments

  • Used method to examine historical documents, improving the accuracy of category educational tours by 30%.
  • Led a community project designed to preserve a local historical site, successfully securing funding and community support from over 5 stakeholders.
  • Consulted on historical accuracy for the restoration of a framework, contributing to the project’s completion on time and 20% under budget.
  • Supervised a team of 15 volunteers and interns in cataloging and documenting new additions to the institution’s collection.
  • Successfully incorporated digitization projects, creating a searchable online archive that improved accessibility by 69% at Ironclad Systems.
  • Guided 2 visitors annually through immersive historical experiences at Raleigh, leading to a 55% increase in repeat visitation.
  • Crafted highly engaging and interactive storytelling sessions during tours at Columbus, resulting in a 69% increase in visitor engagement.
  • Orchestrated detailed period-dress historical re-enactments, enhancing the authenticity of visitor experiences at Portland.
  • Worked collaboratively with historians to ensure the accuracy of historical interpretations provided to visitors at Denver.
  • Introduced innovative archival methods using Microsoft Excel at Lakeside Partners, resulting in more efficient cataloging and faster retrieval of historical records.

Affiliations

  • International Council of Nurses
  • National Trust for Historic Preservation
  • American Society of Safety Professionals
  • Phi Alpha Theta National History Honor Society
  • The Society for Creative Anachronism (SCA)
  • Project Management Institute
  • National Council on Public History (NCPH)
  • Society of Women Engineers
  • Society for the History of Technology (SHOT)
  • American Association for State and Local History (AASLH)

Certifications

  • Volunteer Management Certification - Association for Volunteer Administration (AVA)
  • Digitization of Cultural Heritage Certificate - Lakeside Partners
  • Microsoft Certified Systems Engineer (MCSE)
  • Historical Documentary Filmmaking Certification - framework
  • Museum Education Certification - American Alliance of Museums
  • Certified Business Analysis Professional (CBAP)
  • Apple Certified Associate (ACA)
  • National Historic Preservation Act (NHPA) Section 106 Training Certificate - Advisory Council on Historic Preservation
  • Salesforce
  • CompTIA A+ Technician

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