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Skills

  • Process improvement
  • Team management
  • Process analysis
  • Pilot testing and feedback incorporation
  • Compliance with system
  • Continuous integration (CI) in QA processes
  • Equipment calibration
  • Data analysis for performance improvements
  • Organization
  • Automated test coverage analysis

Work Experiences

  • Gathered and organized test data in preparation for the creation and analysis of reports.
  • Achieved 11% on-time deliverables.
  • Completed data capture forms, equipment logbooks, and inventory forms as part of the testing procedures documentation.
  • Adjusted QA strategy.
  • Analyzed QuickBooks using performance benchmarking tools, identifying a 28% improvement opportunity in system response times.
  • Achieved 75% reduction in post-release defects.
  • Achieved zero critical findings.
  • Identified the root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout the product development process.
  • Collaborated with global stakeholders.
  • Collaborated with the DevOps team.

Summaries

  • Achieved 80% enhanced product stability.
  • Costs were consistently reduced while profits were increased.
  • Addressed system risks.
  • Achieved a 56% increase in test coverage.
  • Experienced Quality Control Analyst with a track record of using hands-on inspections, testing methods, and data analysis to improve products and procedures.
  • Achieved minimal system downtime.
  • Achieved zero critical production incidents.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Quality Control Analyst with 12 years of experience in the Miscellaneous industry.
  • In program environments, a hardworking Assurance Analyst who is knowledgeable about sampling and testing procedures.

Accomplishments

  • Defined quality standards and implemented a reproducible process for automation scripts, achieving 80% reduction in manual testing cycles.
  • Contributed to the testing of large-scale application deployments by identifying 70% of vulnerabilities before client handover.
  • Identified critical performance bottlenecks in Microsoft Excel, resulting in a 80% performance increase through updated testing methods.
  • Established stakeholder relationships and communicated testing results, achieving early buy-in for method improvement initiatives.
  • Documented and resolved standard which led to framework.
  • Collaborated with developers to prioritize defect resolution, reducing open defect backlog by 85% within two years.
  • Led system integration tests for standard, ensuring 30% compatibility with existing infrastructure and reducing deployment errors.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 14 in the development of standard.
  • Proactively collaborated with developers in process to establish agreed-upon quality benchmarks, improving output consistency by 83%.

Affiliations

  • Association of Information Technology Professionals
  • Cloud Native Computing Foundation (CNCF)
  • International Organization for Standardization (ISO) Compliance Advisory Group
  • Association for Supply Chain Management (APICS)
  • Software Reliability Engineering Association
  • Rotary International
  • American Marketing Association
  • Software Quality Engineering (SQE)
  • Society of Human Resource Management
  • Project Management Institute

Certifications

  • Certified Kubernetes Administrator (CKA)
  • Automation Anywhere Certified Advanced RPA Professional, 2018
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Software Development Professional (CSDP)
  • Certified Software Tester (CSTE)
  • Certified Test Manager (CTM)
  • Certified Business Analysis Professional (CBAP)
  • Microsoft Certified Systems Engineer (MCSE)
  • ISTQB Advanced Level – Test Analyst
  • Certified Ethical Hacker (CEH)

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