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Skills

  • Written and verbal communication
  • Business operations
  • Industry-specific vocational training
  • Organization
  • Onsite facility tours
  • Conflict resolution
  • Event organization (e.g., job fairs)
  • Problem resolution
  • Public speaking and presentations
  • Relationship development

Work Experiences

  • Collaborated with healthcare professionals to integrate trauma-informed vocational services, resulting in improved participant job retention.
  • Coordinated team development activities and trainings with senior case managers.
  • Achieved results after 9 months of employment.
  • Achieved a 15% increase in client-reported success.
  • Educated families and members of the community about domestic violence and its effects on children.
  • Transported Microsoft Excel to 6 months customer locations.
  • Adjusted vocational curricula.
  • Chaired quarterly review boards to monitor effectiveness of vocational programs across multiple communities, evaluating data trends and adjusting strategies.
  • Solved method issues, improved operations, and provided excellent customer service.
  • Connected families with shelters, legal services, and educational opportunities.

Summaries

  • Accomplished in facilitating large-scale job readiness workshops, improving income growth among participants by an average of $10 annually.
  • Achieved resource optimization.
  • Dedicated to improving service processes, successfully implementing a follow-up system that elevated post-program client engagement by 36%.
  • Achieved rates below 84%.
  • Cut average preparation time by 84%.
  • Achieved a 25% long-term hiring rate.
  • Accomplished in job retention improvement and post-placement follow-up strategies, ensuring a 30% drop in job recidivism rates across 3 client profiles.
  • Achieved a 19% boost in overall program participation.
  • Achieved a 30% increase in successful job placements.
  • Accomplished this in three years.

Accomplishments

  • Documented and resolved method which led to system.
  • Spearheaded vocational rehabilitation services, enabling 15 clients to secure sustainable employment within three years.
  • Established a peer-to-peer leadership system to train participants, increasing program outcomes by 37%.
  • Initiated multi-disciplinary task force aimed at reducing job barriers for ex-offenders, achieving 85% lower recidivism rates.
  • Promoted the participation of senior employees in job retraining programs, resulting in 12 successful job transitions following retirement.
  • Delivered workshops for cross-functional teams on employment strategies, improving inter-departmental collaboration efficiency by 25%.
  • Integrated statistical analysis into outcome reporting, boosting measurable success in client employment by 85% year-over-year.
  • Facilitated partnerships with mental health services to ensure holistic support for vocational clients, leading to 34% higher long-term job retention rates.
  • Developed personalized job readiness assessments, improving employment match accuracy by 32% in 17 months.
  • Performed comprehensive data analysis for program improvements, increasing funder retention rates by 85%.

Affiliations

  • Project Management Institute
  • Rotary International
  • National Rehabilitation Association (NRA) - Workforce Development Committee
  • National Coalition of Certification Centers (NC3)
  • American Association on Intellectual and Developmental Disabilities (AAIDD) - Employment Community of Practice
  • Career Pathways Partnership Cedar Works
  • Society of Human Resource Management
  • International Council of Nurses
  • Toastmasters
  • National Association of State Directors of Career and Technical Education Consortium (NASDCTEc)

Certifications

  • Certified Rehabilitation Teacher (CRT)
  • Certified Workforce Specialist (CWS)
  • Certified Job Coach (CJC)
  • Certified Community Resource Specialist (CCRS)
  • SHRM Certified Professional (SHRM-CP)
  • Global Career Development Facilitator (GCDF)
  • Cisco Certified Network Associate (CCNA)
  • Employment Support Professional Certification (CESP)
  • Certified Supported Employment Specialist (CSES)
  • Certified Vocational Evaluation Specialist (CVE)

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