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Skills

  • Agile Methodologies (Scrum, Kanban)
  • Organization
  • Bug tracking systems (QuickBooks)
  • Documentation skills
  • Java
  • Relational Database Management
  • Relationship development
  • Coding for Automated Tests (standard)
  • Defect monitoring
  • Quality Control Testing

Work Experiences

  • Conducted extensive usability testing on mobile devices running Windows, Android, and iOS.
  • Achieved 21% reduction in environment-related issues.
  • Achieved results over two years.
  • Delivered an 13-saving.
  • Looked at quality management system metrics to spot trends, led improvement projects, and prepared third-party inspections and audits.
  • Decreased post-production defects by 71%.
  • Completed audits in 2015.
  • Created custom dashboards using Asana.
  • Collaborated with the development team.
  • Achieved 85% reduction in environment-related issues during testing by optimizing the configuration and maintenance of test environments.

Summaries

  • Adept at utilizing regression testing to anticipate and resolve potential issues, contributing to a 42% increase in product stability.
  • Costs were consistently reduced while profits were increased.
  • Achieved consistency in test results across team members and stakeholders.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved defect detection improvement rates of 15%.
  • Complete knowledge of the SDLC.
  • Balanced QA team growth with test case expansion.
  • Collaborative approach to stakeholder engagement, resulting in accelerated go-live timelines and higher overall product quality.
  • Built sophisticated test scenario prioritization.
  • Adept at utilizing regression testing.

Accomplishments

  • Troubleshot critical infrastructure issues using performance testing tools like Tableau, resulting in a 34% increase in application responsiveness.
  • Championed a shift-left testing strategy within the Agile team, catching defects earlier in the software lifecycle and decreasing bug turnaround time by the past year.
  • Enhanced system stability by ensuring code coverage at 45% or greater in automated test environments using HubSpot.
  • Achieved Scrum Master after leading the company’s ISO certification process and aligning all QA documentation with program.
  • Introduced a continuous testing framework using QuickBooks that accelerated development cycles and improved defect identification by 16%.
  • Improved defect containment rates nationwide by 43% after introducing root cause analysis (RCA) methodology into QA processes.
  • Developed and executed test plans for large-scale projects, reducing time to market by 6 months, while maintaining stringent quality standards.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led a team of 6 QA engineers in ensuring product releases met all customer and business requirements, resulting in a 26% reduction in post-release issues.
  • Enabled faster product-to-market timelines by integrating automated testing suites, reducing manual testing time by 47% hours per release.

Affiliations

  • Association for Quality Improvement Professionals (AQIP)
  • Society of Human Resource Management
  • International Conference on Software Quality - Panelist 2022
  • Lions Club
  • Association of Information Technology Professionals
  • Institute for Software Testing - Continuous Testing Certification
  • Society of Women Engineers
  • Quality 4.0 Consumer Tech Working Group - Steering Committee Member
  • Software Process Improvement Network (SPIN) - Local Chapter Leader
  • IEEE - Quality Assurance, Software Testing and Validation Chapter

Certifications

  • ISO/IEC 25010 Quality Model Certification - Ironclad Systems
  • ServSafe
  • Certified DevOps Transformation Professional (CDTP) - Lakeside Partners
  • PMI Agile Certified Practitioner (PMI-ACP) – Project Management Institute
  • ISTQB Mobile Application Testing Certification (CT-MAT) - ISTQB
  • Certified Quality Improvement Associate (CQIA) - ASQ
  • Certified FMEA (Failure Mode and Effects Analysis) Facilitator - Beacon Labs
  • CompTIA Network+
  • Apple Certified Associate (ACA)
  • Certified ISO/IEC 27001:2013 Lead Implementer - Harbor & Co.

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