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Skills

  • Team building
  • Test implementation
  • Continuous integration/continuous deployment (CI/CD) testing
  • Documentation skills
  • Collaborative problem-solving
  • ISO 15 Certification Compliance
  • KPI-Driven Reporting & Analysis
  • Defect monitoring
  • QMS
  • Bug tracking systems (QuickBooks)

Work Experiences

  • Collaborated with project managers and senior stakeholders.
  • Increased productivity and boosted workflows by effectively resolving initiative issues with risk assessment and stakeholder engagement.
  • Collaborated with product teams.
  • Internal audits were conducted to ensure that operating procedures and regulatory standards were followed.
  • Championed behavior-driven development (BDD) techniques.
  • Defined acceptance criteria.
  • Conducted extensive usability testing on mobile devices running Windows, Android, and iOS.
  • Worked with Microsoft Excel to identify and track defects, as well as assist developers in resolving issues by completing additional tests.
  • Caught critical defects earlier in the development cycle.
  • Delivered 18 high-quality product releases in 2022.

Summaries

  • Collaborative approach to stakeholder engagement.
  • System and metric software expertise demonstrated over 2 years of experience.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Aligned with predefined quality benchmarks.
  • Desire to apply skills to a new role at Harbor & Co. With room for advancement.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Built sophisticated test scenario prioritization.
  • Collaborated with senior stakeholders to build sophisticated test scenario prioritization, reducing project go-to-market timelines by 3 weeks.
  • Collaborates with members of a cross-functional team to improve the quality of software packages.
  • Achieved defect detection improvement rates of 15%.

Accomplishments

  • Reduced product defect ratio by 71% through the implementation of advanced quality management systems.
  • Implemented a standardized QA documentation process to comply with ISO procedure, resulting in PMP accreditation.
  • Developed and executed test plans for large-scale projects, reducing time to market by 6 months, while maintaining stringent quality standards.
  • Established successful CI/CD pipelines incorporating automated testing that increased release frequency by 67% while decreasing defects.
  • Introduced a continuous testing framework using QuickBooks that accelerated development cycles and improved defect identification by 16%.
  • Resolved product issue through consumer testing.
  • Documented and resolved program which led to system.
  • Facilitated sprint retrospectives that led to 77% improvement in team output velocity in Agile environments.
  • Collaborated with product team to increase user feedback incorporation during QA cycles, leading to a Outstanding Service Award in product usability.
  • Led post-release meetings identifying and implementing post-production support improvements, decreasing client-reported issues by 57%.

Affiliations

  • Agile Alliance - Certified Scrum Professional PMP
  • PECB - Quality Management Systems (QMS) Lead Auditor Lean
  • Society of Human Resource Management
  • International Council of Nurses
  • Institute for Software Testing - Continuous Testing Certification
  • Software Quality and Assurance Emphasis Group (SQA-EG)
  • Association for Quality and Participation (AQP)
  • Agile Testing Fellowship - Certification in Risk-based Testing
  • Business Process Improvement Network (BPIN)
  • Association for Computing Machinery

Certifications

  • Certified Public Accountant
  • Certified in Risk and Information Systems Control (CRISC) - ISACA
  • ISTQB Foundation Level (CTFL) - International Software Testing Qualifications Board
  • CompTIA A+ Technician
  • Salesforce
  • Apple Certified Associate (ACA)
  • Project Management Professional (PMP)
  • SAFe® Agilist (SA) - Scaled Agile
  • CompTIA Network+
  • ServSafe

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