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Skills

  • Problem-solving in high-stress environments
  • Problem resolution
  • Animal health monitoring
  • Operational management
  • Organization
  • Procedure equipment
  • Animal behavior assessment
  • Animal welfare advocacy
  • Community outreach program development
  • Stakeholder engagement

Work Experiences

  • Kept a daily log of time spent with dogs in order to calculate payments, itemize activities, and provide services.
  • Sought veterinary care for sick or injured animals and notified their owners.
  • Drove operational efficiency initiatives.
  • Contributed to client retention by consistently providing excellent customer service to both clients and pets.
  • Developed monthly public reporting on animal intake.
  • Kept an eye on animal behavior and performed examinations to look for illnesses, injuries, or diseases.
  • Created actionable policies for handling infectious diseases.
  • Coordinated with law enforcement and animal control, facilitating effective rescue operations and supporting 10 cruelty investigations.
  • Drove operational efficiency initiatives that lowered shelter utility costs by 66% over 3-year period.
  • Created animal 'Spotlights of the Week.'

Summaries

  • Achieved results in 9 months.
  • Compassionate Municipal Animal Shelter Supervisor with experience in every aspect of dog and cat grooming.
  • Municipal Animal Shelter Supervisor is a conscientious and service-oriented individual who is passionate about providing excellent animal care and support.
  • Animal behavior and wound care are two areas in which she excels.
  • Committed to the dogs' well-being and the owners' peace of mind.
  • Adept in managing budgets up to $18.
  • Dedicated to the welfare of animals.
  • Collaborate with veterinarians to treat and resolve health issues and improve animal welfare.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Accomplished Municipal Animal Shelter leader adept at regulatory compliance, with a proven record of achieving 100% compliance with Oregon and method regulations over 2018.

Accomplishments

  • Participated in regional animal welfare conferences, sharing best practices and bringing back ideas that increased shelter efficiency by 30%.
  • Implemented enhanced animal handling protocols, reducing incident reporting by 52% while adhering to both local and national animal welfare laws.
  • Supervised pet therapy program across Denver, growing therapy interactions by 69% within 6 months, promoting well-being for both humans and animals.
  • Established and oversaw volunteer program, growing participation by 73% and enhancing overall service capacity.
  • Revised and streamlined adoption paperwork, reducing processing time by 12 hours per application, resulting in faster placements.
  • Expanded community outreach by developing partnerships with metric, resulting in increased donations and resources by 43%.
  • Documented and resolved metric which led to category.
  • Led adoption outreach initiatives, increasing successful animal adoptions by 47% within 18 months.
  • Facilitated staff training sessions on disease prevention and sanitation, which decreased infectious disease occurrences by 57% over 18 months.
  • Developed key performance indicators (KPIs) to track the success of programs, leading to a data-driven approach that improved adoption rates by 74%.

Affiliations

  • International Association of Administrative Professionals
  • Freemason
  • Association for Computing Machinery
  • Animal Care Expo Conference Attendee
  • Jaycees
  • Toastmasters
  • Association of Information Technology Professionals
  • Member of the National Association of Shelter Veterinarians (NASV)
  • Partnered with program
  • National Federation for Humane Societies (NFHS)

Certifications

  • Animal Control Officer Certification
  • Chemical Immobilization of Animals Certification
  • Strategic Negotiation in Veterinary Supply Chains Certification
  • Certified Professional Dog Trainer (CPDT-KA)
  • Pet First Aid and CPR Certification
  • Safe Capture International Certification
  • Apple Certified Associate (ACA)
  • Certificate in Shelter Medicine
  • National Wildlife Rehabilitators Association (NWRA) Certification
  • ServSafe

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