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Skills

  • Infection control procedures
  • Medicaid regulations
  • Chemistry
  • Clinical issues understanding
  • Geriatric treatment knowledge
  • Medical records management
  • Regulatory requirements
  • Mentoring and coaching
  • Bi-lingual in English and Portuguese
  • Wound cleaning/care expertise

Work Experiences

  • Kept patients and staff safe from infection by cleaning and disinfecting common areas and patient rooms on a regular basis.
  • Assigned work areas to employees, scheduled staff breaks, and approved overtime.
  • Exceeded the department's revenue goals, allowing funds to be reallocated to other health programs.
  • Was in charge of developing and implementing nursing care plans.
  • Triaged incoming calls for the provider in order to determine the callers' likely needs, such as urgent appointments or scheduled visits.
  • Basic physical examinations of newborns and infants were performed by me.
  • Authorized drug refills and provided pharmacies with detailed prescription information.
  • Checked documents for compliance with requirements and information accuracy.
  • Suture removals for patients of all ages were done expertly by me.
  • Had to diagnose patients in a short amount of time.

Summaries

  • Ironclad Systems can benefit from my expertise and 10 years of experience.
  • Dedicated to learning, growing, and succeeding in Healthcare.
  • While assisting doctors, she is skilled at quickly setting up rooms and closely monitoring vitals.
  • Positive and upbeat personality with excellent communication abilities.
  • Professionally, she is known for being a strong advocate and communicator.
  • Knowledge of how to use HubSpot and the ability to triage situations quickly.
  • Billing Supervisor with extensive experience in day-to-day accounts receivable operations, collections, and reporting.
  • Knowledgeable about healthcare and insurance systems.
  • Proven leader with experience working in a team environment.
  • With a 11-year track record of success, adept at maximizing productivity.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Perinatal Care: Assisted physicians in focus studies in prenatal care. Performed basic physical assessments of newborns and infants.
  • Collaborated with the IT department to streamline the digital record-keeping system, improving data retrieval time by 41% seconds.
  • Assisted in budget review process and implemented cost-saving measures, decreasing medical supply expenses by 60% within 2015.
  • Custodial Duties: Kept linen and utility areas clean, emptied and cleaned urinals and bedpans, removed dirty linens from hampers.
  • Charting: Developed and organized 300+ charts for all new and current patients, routinely updating information for physician reference.
  • Established a multidisciplinary care team, improving chronic disease management outcomes by 23% for diabetic patients.
  • Patient Advocacy: Explained treatment procedures, medication risks, special diets and physician instructions to patients.
  • Conducted biweekly staff compliance audits, maintaining 43% alignment with OSHA, HIPAA, and CLIA standards.
  • Developed innovative scheduling framework that reduced patient backlog by 42% during high-volume clinic days.

Affiliations

  • Inducted into the Alpha Eta Society for Allied Health Professionals
  • Toastmasters
  • Association for Computing Machinery
  • Volunteer work for the National Institute for Medical Assistant Advancement (NIMAA)
  • National Association of Social Workers
  • Jaycees
  • Certified Administrative Professional (CAP) through the International Association of Administrative Professionals (IAAP)
  • Volunteer for standard Occupational Health and Safety Program
  • Member of the Association of Staff Physician Recruiters (ASPR)
  • Rotary International

Certifications

  • Certificate to Prescribe in Massachusetts standard
  • Basic Life Support (BLS) Certification by the American Heart Association (AHA) process
  • Certified Coding Associate (CCA) from the American Health Information Management Association (AHIMA)
  • Salesforce
  • Certified Public Accountant (CPA)
  • Certified Public Accountant
  • Cisco Certified Network Associate (CCNA)
  • Certified Healthcare Access Manager (CHAM)
  • Home Health Aid Certified (HHA)
  • BLS

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