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Skills

  • Strategic planning
  • Kitchen equipment operation and maintenance
  • Relationship development
  • MS Office
  • Staff training and development
  • Scheduling
  • Operational improvement
  • Problem resolution
  • Budgeting and financial oversight
  • Regulatory compliance

Work Experiences

  • Safeguarded the company, its employees, and its customers by monitoring alcohol consumption and adhering to legal service requirements.
  • Collaborated with the marketing team.
  • Conducted regular inspections of preparation and storage equipment to evaluate and maintain performance for cost-effective and safe operations.
  • Organized and managed food service training for employees to learn about budget management, strategic planning, and data analysis.
  • Contributed to Outstanding Service Award-winning performance reviews.
  • Coordinated with cross-functional teams.
  • Achieved a 8-star hygiene rating.
  • Boosted cafeteria sales by 83%.
  • Collaborated with community volunteers to offer free meals during category, distributing over 6 meals in a single day.
  • Created a multicultural menu to reflect student demographics, increasing cafeteria participation by 12% during the school year.

Summaries

  • Kitchen Manager with a passion for working with high-performing teams.
  • Achieved a 71% cost reduction.
  • To handle demanding performance reporting needs while maximizing customer service standards, effectively manage personnel and business operations.
  • Cafeteria Director is a multi-talented Cafeteria Director who is consistently rewarded for planning and operational improvements.
  • Achieved a 69% improvement in service speed.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Costs were consistently reduced while profits were increased.
  • Achieved a 38% improvement in food handling and sanitation practices.
  • Achieved improved onboarding time by 12 days.
  • Efficient Cafeteria Director with over 11 years of experience in system and metric service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience.

Accomplishments

  • Developed and enforced a comprehensive food allergen management plan, reducing risk for students with food allergies by 31%.
  • Contributed to a community outreach program by offering discounted meals to underprivileged students, improving school engagement by 26% %.
  • Collaborated with team of 11 in the development of system.
  • Expanded the cafeteria menu with international options, increasing meal program participation by 15% for Phoenix.
  • Collaborated with food vendors to negotiate better contract terms, reducing ingredient costs by 81% % year-on-year.
  • Established cost control measures by introducing portion control and inventory management systems which reduced food waste by 75%.
  • Organized inspections and repairs for kitchen equipment, reducing maintenance downtime by 80%.
  • Led a cafeteria renovation project, managing procurement, budget, and timelines, which was completed 47% under budget.
  • Resolved product issue through consumer testing.
  • Revamped the staff training program to include allergen safety protocols, ensuring 16% compliance with local and federal health regulations.

Affiliations

  • Community Food Bank Volunteer Network
  • Business and Institutional Furniture Manufacturers Association (BIFMA)
  • Association for Computing Machinery
  • Society of Foodservice Management (SFM)
  • International Council of Nurses
  • American Culinary Federation (ACF)
  • Society of Women Engineers
  • National Restaurant Association
  • Farm to School Program Network
  • Jaycees

Certifications

  • CompTIA Security+
  • Project Management Professional (PMP)
  • Certified Health and Safety Professional (CHSP) - Healthcare Food Services
  • Cisco Certified Network Associate (CCNA)
  • First Aid/CPR Certified
  • Certified Menu Planner (CMP) by the National Food Service Management Institute
  • ServSafe Manager Certification by Ironclad Systems
  • ServSafe
  • Certified Professional Food Manager (CPFM)
  • Certified Culinary Manager (CCM)

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