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Skills

  • Multidisciplinary team collaboration
  • Training and mentoring
  • Handling narcotics and controlled substances
  • Complex medication regimen management
  • Medication dispensing
  • Inventory control in healthcare settings
  • Medication documentation accuracy improvement
  • Profit improvements
  • Family communication regarding health and medication
  • Accreditation coordination

Work Experiences

  • Advocated for patient-specific adjustments.
  • Cleaned up the pharmacy area by removing trash and straightening the counters.
  • Collaborated with a multidisciplinary team.
  • Planned surgeries, handled pre-certifications, and double-checked insurance coverage.
  • Aligned protocols with system standards.
  • Conducted quality checks.
  • Aided in the successful accreditation renewal efforts by drafting and implementing new medication protocols fully aligned with system standards.
  • Hired, trained, and supervised all employees, as well as providing direct supervision, ongoing staff development, and continuing education.
  • Collaborated in multidisciplinary meetings.
  • Collaborated in multidisciplinary meetings to discuss medication optimization, reducing unnecessary drug prescriptions by 52%.

Summaries

  • Exceptional communicator and proven problem solver.
  • Costs were consistently reduced while profits were increased.
  • Astute professional with extensive experience in pharmacy operations and performance metrics.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Coordinate patient admission and discharge.
  • Professional with experience in recruiting, training, and managing employees to provide exceptional resident services in the healthcare industry.
  • Achieved Innovation Award recognition for regulatory compliance in 2018.
  • Achieved 33% improvements in accuracy.
  • Achieved $15 annual savings through vendor renegotiations.
  • A gifted individual who speaks 18 languages fluently.

Accomplishments

  • Regularly communicated with residents' family members about medication changes, fostering transparency and trust, impacting family satisfaction scores by 75%.
  • Led compliance efforts for state and federal medication protocols, passing 3 regulatory inspections without citation or penalty.
  • Promoted communication channels with family members regarding resident health and medication changes, boosting satisfaction scores by 61%.
  • Played a key role in facility-wide transition to a new medication software system, achieving full staff competency within 18 months.
  • Reduced assignment discrepancies by 22% through the integration of an automated medication pass tracking system.
  • Collaborated with multidisciplinary clinical teams to develop tailored medication management plans for 11 residents, leading to improved compliance and patient outcomes.
  • Optimized medication delivery processes by redesigning the schedule, reducing administration time by 72% and balancing workload across shifts.
  • Organized and hosted quarterly workshops for healthcare staff on best practices in medication administration, improving team performance by 37%.
  • Led internal audits of medication distribution processes, achieving compliance with PMP standards for two straight years.
  • Worked closely with external pharmacies to ensure timely restocking of critical medications, maintaining 27% availability for time-sensitive treatments.

Affiliations

  • Freemason
  • National Alliance for Caregiving (NAC)
  • Certified Medication Aide (CMA) Association
  • Lions Club
  • Institute for Safe Medication Practices (ISMP)
  • Health Care Administrators Association (HCAA)
  • National Elder Care Medication Council
  • International Council of Nurses
  • Toastmasters
  • National Association of Social Workers

Certifications

  • Behavioral Health Medication Administration Training - Northwind
  • Certified Assisted Living Medication Supervisor (CALMS) - Arizona
  • Medication Administration Training (MAT) - method
  • Certified Public Accountant
  • Health Information Technology Certification - standard
  • Controlled Substances Management Certification - Portland
  • SHRM Certified Professional (SHRM-CP)
  • Certified Professional in Healthcare Risk Management (CPHRM) - system
  • Registered Nurse (RN) License - initiative
  • Certified Alzheimer's Disease and Dementia Care Trainer (CADDCT) - National Council of Certified Dementia Practitioners

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