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Skills

  • Onboarding process automation
  • International partnership development
  • Communications
  • Process improvement
  • Contract Management with Insurance Providers
  • Cross-cultural communication
  • Compliance with international education regulations
  • Promotional campaign development
  • Vendor Negotiations
  • Inventory coordination

Work Experiences

  • Achieved 26% enrollment increase in the first year.
  • Achieved a 46% satisfaction rate improvement.
  • Created a database of internship opportunities for students studying abroad, enriching their international experience and resulting in a 81% rise in internship placements.
  • Collaborated with faculty and academic administrators to align study abroad programs with institutional learning outcomes, increasing program participation from 5 departments.
  • Achieved a 20% reduction in student inquiries.
  • Coordinated over 9 outbound student programs annually.
  • Addressed health-related issues for students.
  • Contributed to a 60% improvement in operational transparency.
  • Collaborated with system customers to determine their needs and deliver method service.
  • Contacted vendors to assess the curriculums and materials that were available.

Summaries

  • Data-driven approach to program success metrics tracking, leading to better operational transparency and a 44% boost in program performance.
  • Strengths in team leadership and vendor management backed up by Miscellaneous training.
  • Adept at managing cross-functional teams.
  • Achieved measurable improvements in international program operations.
  • Achieved a 54% improvement in student preparedness.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Advanced skills in visa assistance.
  • Costs were consistently reduced while profits were increased.
  • Collaborated with educational institutions across 10 countries.
  • Coordinated efficiently.

Accomplishments

  • Monitored SEVIS compliance and student visa regulations, ensuring a 34% accuracy rate for international student records.
  • Managed communication with international partner institutions in Chicago, strengthening relationships and simplifying student exchange processes.
  • Launched marketing strategies that increased social media engagement by 34% and boosted applications for educational travel programs.
  • Developed and implemented data tracking systems to monitor students' progress and program success metrics, contributing to a 60% improvement in retention rates.
  • Documented and resolved program which led to system.
  • Monitored global political developments in the Southeast to advise students and staff on safe travel and contingency planning.
  • Updated emergency contact databases and implemented a streamlined communication protocol for use during international crises.
  • Resolved product issue through consumer testing.
  • Drafted, maintained, and updated emergency protocols for international travel, contributing to safer experiences for program participants.
  • Supported the redesign of the program evaluation framework that improved the overall measurement of student outcomes by 71%.

Affiliations

  • American Society of Safety Professionals
  • European Association for International Education (EAIE)
  • International Association of Universities (IAU)
  • American Marketing Association
  • Study Abroad Program Risk Management Association
  • University Risk Management and Insurance Association (URMIA)
  • Forum on Education Abroad
  • Association for the Promotion of International Education (APIE)
  • NAFSA: Association of International Educators
  • Jaycees

Certifications

  • Emergency Response and Safety Planning for Student Travel from process
  • US Department of Homeland Security SEVIS (Student and Exchange Visitor Information System) Training Certificate
  • Certificate in Virtual Exchange Facilitation
  • CompTIA Network+
  • Certified Advisor in Intercultural Sensitivity from program
  • International Education Management Certificate
  • Digital Platforms & Tools for International Student Enrollment from framework
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Internetwork Expert (CCIE)
  • Assessment and Evaluation in Study Abroad Training by procedure

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