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Skills

  • Cash flow optimization
  • Compliance with financial regulations (method)
  • Advanced Excel skills (vlookups, pivot tables, etc.)
  • Security systems
  • Advanced proficiency in framework
  • Adjustment posting
  • Escalation management
  • Automated invoicing systems
  • Process improvement
  • Statement issuing

Work Experiences

  • Answered 18 phone calls per one year to assist customers.
  • Saved money by developing functional solutions to process problems.
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Consistently reduced overdue balances.
  • Increased profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Collaborated with the cash application team and the credit manager to ensure that remittances were posted on time and accurately.
  • Finished standard of project, which resulted in framework.
  • Achieved a 65% reduction in overdue accounts.
  • Working with team members and customers to find workable solutions improved operations.
  • Consistently achieved a 20% collection rate within 10 days of invoice generation by optimizing customer communication and escalation pathways.

Summaries

  • Accomplished in negotiating favorable payment terms.
  • Achieved $2 recovery in delayed payments.
  • Six Sigma certified
  • Motivating leader who has built and managed procedure teams in the past.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Adobe Creative Suite and Salesforce experts with exceptional interpersonal skills.
  • Communicative and team-oriented, with HubSpot expertise.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Successful in aligning cross-functional objectives to boost productivity and meet project deadlines.
  • Client relations Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.

Accomplishments

  • Negotiated new payment terms with high-value clients, leading to a 47% increase in payment adherence and reducing outstanding balances.
  • Developed monthly MIS reports, providing senior leadership with actionable insights to improve AR turnover by 81%.
  • Was awarded Harbor & Co.’s Employee of the Year in 2020 for demonstrating exceptional success in reducing aged receivables by 73%.
  • Made strategic contributions to team objectives by driving a 80% reduction in aged receivables over 2 month period.
  • Worked closely with internal control teams to enforce tighter processes, minimizing billing disputes and client escalations by 68%.
  • Partnered with stakeholders to streamline AR operations, reducing manual processing time by 41% while improving accuracy.
  • Introduced advanced Excel tracking systems with pivot tables and VLOOKUPs, which improved accounts receivable data accuracy by 55%.
  • Collaborated with the IT department to introduce a new MIS platform, enhancing real-time reporting and reducing AR reporting errors by 25%.
  • Achieved a 36% collection success rate for invoices aged over 7 days, significantly improving the company's liquidity metrics.
  • Regularly reported AR performance metrics to senior management, enabling faster decision-making on credit hold releases for risky accounts.

Affiliations

  • Certified Business Administrator (CBA), system, 2021
  • Attendee, Accounts Receivable Leadership Summit, 2022
  • Certified Trainer, Advanced AR Techniques and Tools, Microsoft Excel, 2019–Present
  • Licensed User, Accounts Receivable Automation Tools - QuickBooks, initiative
  • Participant, Global Accounts Receivable Network (GARN), 2016
  • Contributor, Monthly Finance Roundtable Discussions, Harbor & Co., 2022–Present
  • Active Member, Institute of Financial Operations & Leadership (IFOL), 2020
  • CPA (Certified Public Accountant), Endorsed by program, initiative
  • Contributor, Finance Professional Peer Advisory Forums, 2019–Present
  • Association Member, Credit Services Professional Association (CSPA), 2021

Certifications

  • Certified Customer Relationship Management (CRM) Professional Workday - 2018
  • International Association of Credit Portfolio Managers (IACPM) Certification - 2015
  • Certified Treasury Professional (CTP) – 2019
  • Project Management Professional (PMP)
  • Microsoft Office Specialist (MOS)
  • Apple Certified Associate (ACA)
  • Accounts Receivable and Collections Certification - Summit Group, 2020
  • Advanced Credit Risk Management Certification - 2022
  • Compliance Certification for Financial Regulations - program, 2016
  • Advanced Microsoft Dynamics 365 for AR Specialists Certification - 2019

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