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Skills

  • Vehicle inspections
  • Current Forklift Certification
  • Air Brake Certification
  • Technology-based navigation
  • Team development
  • System equipment
  • Medical appointments
  • Process improvement
  • Relationship development
  • Proficient in MS Office

Work Experiences

  • Recommendation
  • Kept track of everything.
  • Transported Microsoft Excel to 18 months customer locations.
  • Started it.
  • Synthesized project findings into actionable recommendations that had measurable business outcomes.
  • Guided
  • Followed established routes with the help of maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
  • Won
  • Got better.
  • Negotiated contracts with outside vendors to keep costs to a minimum for the company and its customers.

Summaries

  • Collaborate with commercial lenders to achieve sales targets.
  • Excellent communicator and team player looking for a position as a QA analyst with a forward-thinking company.
  • Adaptable, tenacious, and capable project manager with over 3 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • Paratransit Driver is articulate and driven to succeed.
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • Ability to complete tasks accurately despite interruptions and competing demands has been demonstrated.
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • Paratransit Driver has a background in supply chain management and is well-versed in enterprise deployment systems.
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • Over 14 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.

Accomplishments

  • Executed periodic vehicle inspections that resulted in 29% fewer mechanical issues and uninterrupted service.
  • Provided mobility assistance to 7 passengers daily, adhering to safety protocols and ensuring timely arrivals.
  • Handled dynamic passenger needs, including wheelchair assistance, consistently achieving 38% satisfaction ratings according to feedback surveys.
  • Decreased fuel consumption by 20% after implementing optimized route mapping and matching services to passenger demand.
  • Completed specialized vehicle training resulting in the certification of safe operation of all vehicle types in paratransit fleet.
  • Increased sales 16% over several months.
  • Demonstrated proficiency in multitasking on the road, including real-time passenger care and navigation, resulting in 80% on-time performance.
  • Trained in defensive driving techniques leading to zero accidents in 14 years of operation.
  • Documented and resolved program which led to initiative.
  • Prepared and executed emergency evacuation procedures, ensuring passengers' safety and reducing response time by 8 minutes.

Affiliations

  • Wheelchair Transportation Safety Association (WTSA)
  • Community Transportation Association of America (CTAA)
  • National Alliance for Public Transportation Advocates (NAPTA)
  • Project Management Institute
  • Paratransit Vehicle and Equipment Operator Certification (PVEOC)
  • Jaycees
  • Association for Supply Chain Management (APICS)
  • Disability Rights Education & Defense Fund (DREDF)
  • Paratransit Drivers and Operators Association
  • National Transit Institute

Certifications

  • First Aid/CPR Certified
  • Project Management Professional (PMP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Defensive Driving Instructor from Summit Group
  • CPR and First Aid Certification
  • Emergency Vehicle Operator Certification
  • Google Certified Professional Cloud Architect
  • Association for Project Management (APM)
  • Accident Prevention and Safety Management Certification
  • SHRM Certified Professional (SHRM-CP)

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