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Skills

  • Drug Formulation and Compounding
  • Internal auditing
  • Positive learning process
  • Laboratory Practices
  • Medicare and Medicaid process
  • Customer satisfaction
  • Excel in program
  • Process improvement strategies
  • Client-focused
  • Contract negotiation/review/drafting

Work Experiences

  • Had planned ahead.
  • Invented
  • Raised the stakes.
  • Located and measured medications based on prescription information, making adjustments as pharmacists and providers instructed.
  • Managed
  • Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.
  • Initiative was planned and carried out by me.
  • Provided emergency aid to hikers who were suffering from heat exhaustion and called for paramedics to transport them to the hospital.
  • Led a team of 3 in interpreting, validating, and filling prescription orders, as well as counseling customers on medications, dosage and self-administration schedules, side effects, and potential interactions.
  • Effectively controlled the release of proprietary and confidential information for general client lists.

Summaries

  • Professional with over 13 years of experience in project management and process improvement initiatives across the enterprise.
  • Looking forward to bringing my talent and track record of excellent customer service to a growing pharmacy.
  • Expertise in overseeing product development from concept to completion, including packaging design, marketing, and promotional materials.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Highly skilled at filling and labeling prescriptions accurately, keeping track of drug inventories, and updating pharmacy records.
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
  • Deadline-driven
  • Skills in budget management and quality assurance are available.
  • Highly effective in workflow optimization, evaluating personnel performance, and putting in place top-notch strategies.
  • Adaptive quality assurance specialist who uses cutting-edge methods and techniques to boost productivity, customer satisfaction, and profits.

Accomplishments

  • Developed and maintained medication storage protocols, improving environmental compliance by 31%.
  • Reduced prescription rework by 64% through careful double-checking and implementation of an error-prevention checklist.
  • Developed training programs for pharmacy staff on pharmaceutical best practices, boosting team performance by 25%.
  • Managed day-to-day dispensing of medications, achieving a 83% error reduction within one year.
  • Played a pivotal role in transitioning the pharmacy to a barcoding system, which reduced medication errors by 27% within two years.
  • Conducted quality assurance procedures across 9 pharmacy departments, ensuring zero contamination incidents.
  • Monitored environmental conditions in drug preparation areas, ensuring compliance with sterile compounding standards.
  • Increased sales 16% over two years.
  • Updated medication inventory management systems using ServiceNow, leading to a 37% reduction in expired medications.
  • Collaborated with team of 14 in the development of metric.

Affiliations

  • Controlled Release Society (CRS)
  • Canadian Society of Hospital Pharmacists (CSHP)
  • International Council of Nurses
  • American Pharmacists Association (APhA)
  • Rotary International
  • Accreditation Council for Pharmacy Education (ACPE)
  • Freemason
  • Society of Critical Care Medicine (SCCM)
  • American Medical Informatics Association
  • Pharmacy Technician Certification Board (PTCB)

Certifications

  • Salesforce
  • First Aid/CPR Certified
  • OSHA Hazard Communication Certification for Pharmacy Technicians
  • Certified in CDS – Controlled Drug Substance Management – Beacon Labs
  • CompTIA A+ Technician
  • Certified Healthcare Quality Professional (CHQP) – Recognized Healthcare Board
  • SHRM Certified Professional (SHRM-CP)
  • National Pharmacy Technician Association (NPTA) Sterile Product Certification
  • Certified Clinical Research Associate (CCRA) - Meridian
  • Certified Compounded Sterile Preparation Technician (CSPT) - PTCB

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