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Skills

  • Team management
  • Customer retention strategies
  • Data-driven decision making
  • Emotional intelligence in client interactions
  • Communication skills
  • Client relationship building
  • B2B sales strategies
  • Market Penetration Tactics
  • Communications
  • Operational improvement

Work Experiences

  • Acquired 14 new customers, resulting in 9% revenue for the team.
  • Accomplished results over one year.
  • Collaborated with cross-functional teams.
  • Transported Workday to two years customer locations.
  • Analyzed quarterly sales data and identified trends, which led to a 50% increase in targeted product sales.
  • Saved $6 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved quicker time-to-market.
  • Increased the team's revenue by over $8 in sales.
  • Analyzed quarterly sales data.
  • Looked for industry trends on social media and through online sources.

Summaries

  • Boosted gross margins by $18.
  • Accomplished Sales Run Specialist known for building strong client relationships and increasing recurring revenue by $8 across key accounts.
  • Sales Run Specialist with 14 years of successful team leadership and client relations experience.
  • Focused on maximizing sales and service opportunities to increase business success.
  • Clear understanding of team leadership and vendor management as well as team leadership training.
  • Provide friendly and knowledgeable customer service to increase customer loyalty.
  • Capable of keeping an eye on security and catering to a wide range of customer requirements.
  • Consistently exceeded quarterly quotas by 21%.
  • Costs were consistently reduced while profits were increased.
  • Achieved results in key regions.

Accomplishments

  • Coordinated with marketing to develop product messaging that supported sales efforts and led to a 77% increase in product knowledge across the team.
  • Delivered sales training workshops for new hires, raising overall team productivity by 39% within the first 17 months.
  • Resolved product issue through consumer testing.
  • Revamped existing sales reporting processes, streamlining data input and analysis, ultimately saving 12 hours per week in administrative work.
  • Introduced competitive analysis techniques to inform negotiation tactics, leading to a 28% increase in closed deals against competitors.
  • Orchestrated successful product launch coordination, resulting in 67% of new customer acquisitions within the first 5 months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Boosted overall CRM system utilization by 33% by training team members on data management best practices.
  • Successfully increased monthly sales revenue by 28% through targeted promotions and strategic lead follow-up, utilizing procedure to streamline processes.
  • Reduced cart abandonment rate by 15% through personalized follow-ups and tailored offers to dormant prospects.

Affiliations

  • Business Development Professionals Network (BDPN)
  • Revenue Collective (RC) Chicago
  • Association of Strategic Account Management (ASAM)
  • American Marketing Association (AMA) Georgia
  • Institute for Sales and Marketing Excellence (ISME)
  • B2B Sales Leaders Forum Seattle
  • International Association of Administrative Professionals
  • American Marketing Association
  • Customer Success Association (CSA)
  • International Association for Contract and Commercial Management (IACCM)

Certifications

  • Advanced Sales Management Training by Beacon Labs
  • Certified Sales Operations Professional (CSOP)
  • CompTIA Network+
  • Sales and Marketing Automation Certification by standard
  • Customer Success Manager (CSM) Certification
  • Certified Pricing Professional (CPP) by Professional Pricing Society
  • CompTIA Security+
  • Microsoft Azure Fundamentals
  • Sandler Sales Mastery Certification
  • Google Ads Certification

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