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Skills

  • Staff performance evaluation
  • Business operations
  • Organization
  • Team management
  • Advanced investigative techniques
  • Process improvement
  • Detailed report writing
  • Covert investigations
  • First Aid/CPR
  • Communications

Work Experiences

  • Analyzed crime scene data.
  • Aimed at dismantling organized criminal enterprises.
  • Was in charge of supervising and motivating a team of 4 field investigators, as well as working with personnel to identify strengths and weaknesses.
  • Achieved a compliance adherence rate of 37%.
  • Put together case reports based on allegations, interview transcripts, and physical evidence.
  • Conducted sensitive investigations.
  • Accomplished this over 2021.
  • Achieved backlog reduction over 2024.
  • Compiled and presented 12 post-investigative analysis reports that were integral in improving department procedures and protocols.
  • Correctly identified labels and stored evidence to ensure its safety and security.

Summaries

  • Collaborated with federal, state, and local agencies.
  • Boosted prosecution rates to 72%.
  • Accomplished Supervisory Investigative Specialist known for driving investigative success by reducing surveillance time by 58% using cutting-edge technologies and methodologies.
  • Achieved results in just 2019.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved a 69% case clearance rate.
  • Ready to put my knowledge and skills to work in a new position at Summit Group.
  • Discover hidden patterns and trends.
  • Achieved high-profile case resolutions.
  • Committed to advancing interagency cooperation.

Accomplishments

  • Collaborated with team of 10 in the development of process.
  • Successfully recruited and onboarded 6 investigators with diverse backgrounds, expanding the department's expertise in fraud and digital crime investigation.
  • Developed and maintained relationships with external investigative consultants, expanding the department’s capabilities to handle cross-border operations in Phoenix.
  • Acted as a liaison with policy-making teams, ensuring that all investigative procedures across 8 partner agencies adhered to recently updated compliance regulations.
  • Documented and resolved metric which led to framework.
  • Developed and mentored a team of 5 investigators, resulting in their promotion into leadership roles and overall reduction in team turnover rate by 55%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved 8% increase in successful closure of high-complexity cases through refined task delegation and real-time data analysis using ServiceNow.
  • Supervised daily operations of investigative units, resulting in the detection and prevention of 10 potential frauds that saved the agency $11 in 2015.
  • Captured, formalized, and shared best practices on investigative research within the department, improving hit rates by 42% in detecting fraudulent activities.

Affiliations

  • Society of Former Special Agents of the FBI (SFSAFBI)
  • National Association of Social Workers
  • National Defense Industrial Association (NDIA)
  • International Association of Administrative Professionals
  • National Tactical Officers Association (NTOA)
  • International Association for Identification (IAI)
  • Association for Computing Machinery
  • Association of Certified Fraud Examiners (ACFE)
  • Freemason
  • International Association of Chiefs of Police (IACP)

Certifications

  • Certified Anti-Money Laundering Specialist (CAMS) - Meridian
  • Certified Legal Investigations Professional (CLIP) - Harbor & Co.
  • Certified Business Analysis Professional (CBAP)
  • Certified Cyber Crime Investigator (CCI) - Beacon Labs
  • First Aid/CPR Certified
  • Decision Science and Risk Analysis Certification - metric
  • Surveillance Operations Manager Certification - Cedar Works
  • Project Management Professional (PMP)
  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Network Associate (CCNA)

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