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Skills

  • Contract development and management
  • Lead generation
  • Business operations
  • Administrative support
  • Customer service
  • Communication and Interpersonal Skills
  • Team management
  • Key performance indicator (KPI) development
  • Organization
  • Communications

Work Experiences

  • Accelerated sales funnel conversion rates.
  • Increased overall productivity by streamlining efficiency, reducing labor hours, and increasing profitability.
  • Coordinated and improved delivery of $2 of Microsoft Excel in the past year through implemented.
  • Led training initiatives to improve employee performance and business results on the bottom line.
  • Identified program areas that needed immediate attention and implemented category program, increasing productivity by 9%.
  • Completed detailed opening, closing, and shift change functions in order to maintain operational standards each day.
  • Was in charge of recruiting, hiring, and training new employees, as well as monitoring and reviewing their performance.
  • Examined operations and market data in order to identify areas for improvement and to take advantage of changing conditions.
  • Was in charge of personnel hiring, performance, and scheduling.
  • Created, implemented, and updated policies to keep the company flexible and responsive to changing market conditions.

Summaries

  • Ability to recognize framework issues and integrate method solutions to achieve system.
  • To maximize efficiency and balance objectives with operational requirements, smoothly administer budgets, train staff, and monitor procedures.
  • Excellent organizational, multitasking, and problem-solving skills. Service-oriented and performance-driven.
  • Stepping into roles and making positive changes quickly to drive company success is a plus.
  • Strong technical skills and experience in vendor management.
  • Wholesale Division Manager is a focused and diligent Wholesale Division Manager with over 16 years of experience in maintaining smooth business operations.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Employee engagement, customer relationship management (CRM), time management, and conflict resolution are among the skillsets of this meticulous team builder.
  • Motivational leader and organizational problem-solver with superior supervisory, team-building, and customer-service abilities.

Accomplishments

  • Introduced process improvements that reduced order processing time by 83% while eliminating costly errors in fulfillment.
  • Managed complex vendor negotiations with process to secure favorable contract terms, saving 17% annually on supply costs.
  • Implemented a volume-based discount structure that boosted average order size by 15%, improving overall revenue performance.
  • Established quarterly training programs for new hires, reducing onboarding time and increasing first-year rep retention by 83%.
  • Reduced supply chain inefficiencies, cutting delivery times by 21% and improving overall customer satisfaction by implementing advanced inventory management solutions.
  • Developed an employee performance evaluation system to identify skill gaps, reducing employee turnover by 39%.
  • Collaborated with marketing to launch promotions that resulted in a 34% increase in customer acquisition during a the past year period.
  • Revamped inventory management policies, eliminating excess stock and reducing warehouse holding costs by 60%.
  • Achieved cost savings of 62% through renegotiating contracts and optimizing third-party logistics (3PL) partnerships.
  • Succeeded in managing a transition to a new IT system for customer success, cutting down operational overhead by 15%.

Affiliations

  • Speaker, Annual Vendor Relationship Summit, led discussions on vendor contract negotiation techniques to reduce overhead costs. 2015
  • Certification, Certified Professional in Supply Management (CPSM), attained to enhance operational efficiencies and vendor negotiations. 2021
  • Certification, Chartered Institute of Purchasing & Supply (CIPS) procurement training to enhance vendor relationship management within the wholesale industry. 2021
  • Certification, Lean Six Sigma Green Belt, trained in process improvement methodologies to optimize wholesale division operations. 2023
  • Member, Distribution Management Association, focused on inventory optimization and supply chain resilience in wholesale markets. 2018
  • Board Member, Global Distribution Council, participated in strategy sessions on innovative sustainability solutions in packing and logistics. 2021
  • Certification, APICS Certified Supply Chain Professional (CSCP), specializing in supply chain and logistics optimization. 2017
  • Certification, Certified in Production and Inventory Management (CPIM), learned advanced techniques for inventory control and supply chain strategy in wholesale. 2019
  • Member, Institute for Supply Management (ISM), actively involved in developing innovative vendor relationship management practices. 2022
  • Member, The Business Council for Sustainable Development (BCSD), strategized approaches to reduce materials and operational waste in wholesale divisions. 2019

Certifications

  • Certified Supply Chain Professional (CSCP) – Association for Supply Chain Management (ASCM)
  • Certified Pricing Professional (CPP) – Professional Pricing Society (PPS)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA Security+
  • Certified Customer Relationship Manager (CCRM) – Harbor & Co.
  • Certified Professional in Supply Management (CPSM) - Institute for Supply Management (ISM)
  • Salesforce
  • Certified Public Accountant (CPA)
  • Certified Logistics, Transportation, and Distribution (CLTD) – Association for Supply Chain Management (ASCM)
  • SHRM Certified Professional (SHRM-CP)

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